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Supervisor

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Frasers Group

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
  • Belfast
  • Quick Apply

AI generated summary

  • You should have retail experience, strong leadership and communication skills, analytical abilities, brand awareness, local knowledge, energy, confidence, enthusiasm, and a passion for fashion retail.
  • You will drive sales, manage team performance, ensure exceptional customer service, oversee merchandising, monitor market trends, and achieve KPIs while maintaining overall store standards.

Requirements

  • Previous retail experience within the premium sector is preferred
  • You will be an exceptional people manager, with strong leadership and motivational skills
  • Excellent communication, planning and organisational skills
  • Excellent analytical skills, the ability to interpret financial and sales data
  • A high level of brand awareness and product knowledge
  • An awareness of the local area
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious and well presented at all times

Responsibilities

  • Maximise turnover to exceed required targets and identify opportunities to continually improve performance
  • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure exceptional customer service is delivered at all times
  • Ensure all members of the team have the tools and knowledge to deliver the key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
  • Drive and deliver KPI's
  • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

FAQs

What are the main responsibilities of the Supervisor role?

The main responsibilities include maximizing turnover, managing and motivating team performance, ensuring exceptional customer service, handling presentation and merchandising of stock, driving KPIs, and maintaining awareness of market trends.

What qualifications are preferred for this position?

Previous retail experience within the premium sector is preferred, along with strong leadership, motivational, communication, planning, organizational, and analytical skills.

What personal qualities are important for a Supervisor?

Important personal qualities include high energy levels, confidence, a positive attitude, enthusiasm for fashion retail, professionalism, and being trend aware and well-presented.

What is the base salary for the Supervisor position?

The base salary for the Supervisor position is £28,256 per annum.

Are there bonuses available for this role?

Yes, there are weekly, monthly, and quarterly commercial bonuses available for this role.

Is there a staff discount offered?

Yes, employees receive a 20% discount across all Frasers group brands.

Are there any development opportunities for employees?

Yes, there are a wide range of development courses available, including opportunities for National Qualifications.

Is there a uniform discount available?

Yes, there is a 40% uniform discount available for employees.

What additional benefits do employees receive?

Additional benefits include a cycle to work scheme and long service awards.

How involved is the Supervisor expected to be on the shop floor?

The Supervisor is expected to be a strong presence on the shop floor to drive sales personally and through the team.

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Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.