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Supervisor

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Saltrock

22d ago

  • Job
    Full-time
    Junior Level

AI generated summary

  • You should have a friendly demeanor, a passion for customer interaction, strong visual merchandising skills, retail experience, and team management experience is a plus.
  • You will support the Store Manager in achieving KPIs, motivate the team, ensure exceptional customer service, manage visual merchandising, handle deliveries, and maintain store standards.

Requirements

  • A warm and friendly manner that fits with our culture
  • A passion for selling and interacting with customers
  • Recognition of the importance of strong visual merchandising
  • Experience in Retail
  • Managing a small team would be desirable but not essential

Responsibilities

  • Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance
  • Motivate team members to deliver exceptional service, maximising every sales opportunity
  • Support Store Manager in training and development of team members
  • Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
  • Visual merchandising product in conjunction with Brand guidelines
  • Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere.
  • Keeping housekeeping to a high standard the outcome being a healthy and safe store
  • Be able to feed our customers with information about our product including features and benefits and stock availability
  • Help implement any markdown/price alterations within agreed timescales
  • Keeping our product tidy and presentable and replenish as needed
  • Process deliveries in timely manner

FAQs

What are the working hours for the Supervisor position?

The Supervisor position is a 16-hour contract.

What is the main responsibility of the Supervisor in the retail team?

The main responsibility of the Supervisor is to monitor and help achieve store KPIs, support the Store Manager, and motivate team members to deliver exceptional service.

Do I need prior retail experience to apply for the Supervisor role?

Yes, experience in retail is required for the Supervisor position.

Will there be opportunities for training and development?

Yes, the Supervisor will support the Store Manager in the training and development of team members.

Is there a discount on Saltrock products for employees?

Yes, employees receive a 50% discount off the recommended retail price (RRP) on all Saltrock products.

How many holiday days do employees receive?

Employees receive above statutory holiday, totaling 33 days per year, including bank holidays, and an additional 2 days after 5 years of service.

What is the reporting structure for the Supervisor role?

The Supervisor will report directly to the Store Manager.

Is experience in managing a team necessary for this role?

Managing a small team is desirable for the Supervisor position but not essential.

What kind of work environment can I expect at Saltrock?

You can expect a warm and friendly work environment that fits with the Saltrock culture, emphasizing teamwork and customer engagement.

Are there any specific requirements for visual merchandising?

Yes, the Supervisor should recognize the importance of strong visual merchandising and be responsible for visual merchandising products in accordance with brand guidelines.

Retail & Consumer Goods
Industry
201-500
Employees
1988
Founded Year

Mission & Purpose

Saltrock is the original British lifestyle brand, offering a stylish range of clothing and accessories for all the family. With a distinctive style and a focus on quality and value for money design, Saltrock offers uniquely British, lifestyle inspired collections at affordable prices.