FAQs
What is the working hour contract for the Supervisor position?
The Supervisor position is a 16 hour contract.
What qualities should a candidate possess for this role?
A candidate should have a warm and friendly manner, a passion for selling and interacting with customers, and recognition of the importance of strong visual merchandising.
What are the primary responsibilities of the Supervisor?
The primary responsibilities include monitoring and achieving store KPIs, motivating team members, supporting training and development, ensuring customer satisfaction, maintaining store presentation, and processing sales transactions.
Is prior retail experience required for this position?
Experience in retail is required, while managing a small team is desirable but not essential.
What benefits does Saltrock offer to its employees?
Benefits include above statutory holiday (33 days per year), a uniform allowance, and a 50% discount on all Saltrock products.
Who does the Supervisor report to?
The Supervisor reports to the Store Manager.
What emphasis is placed on customer experience in this role?
Ensuring customers have a positive experience is a key aspect of the role, contributing to an inviting and welcoming atmosphere in the store.
Are there any specific training opportunities provided for team members?
Yes, the Supervisor will support the Store Manager in the training and development of team members.
How does the company recognize long-term employees?
After 5 years of service, employees are rewarded with an extra 2 days of holiday.
What is the primary focus of the Saltrock brand?
Saltrock focuses on holiday, family, spirit, and fun, drawing inspiration from the land, sea, waves, and coastline.