Logo of Huzzle

Supervisor

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations

AI generated summary

  • You must have retail experience, strong customer service and communication skills, good IT abilities, and a background in luxury fashion.
  • You will achieve sales targets, provide product information, enhance customer experience, promote shopping options, process transactions, and demonstrate flexibility to meet store needs.

Requirements

  • Customer service focused
  • Good communication skills
  • Experience in retail industry
  • Good IT skills
  • Experience of working in a luxury fashion brand

Responsibilities

  • Achieve sales targets by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer including features and benefits and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility in order to meet the needs of the store

FAQs

What are the working hours for the Supervisor position?

The Supervisor position is part-time, requiring 15 hours per week.

What is the main purpose of the Supervisor role?

The main purpose of the Supervisor role is to assist the manager in driving consistent improvement to the store's sales, KPIs, and overall success, as well as to help recruit, retain, motivate, and develop the team.

What are the key responsibilities of the Supervisor?

Key responsibilities include achieving sales targets, providing accurate product information to customers, promoting multi-channel shopping options, creating a welcoming atmosphere, processing sales transactions, and demonstrating flexibility to meet store needs.

What essential skills are required for this role?

Essential skills include customer service focus, good communication skills, and experience in the retail industry.

Are there desirable skills for the Supervisor role?

Yes, desirable skills include good IT skills and experience of working in a luxury fashion brand.

What benefits do employees receive in this role?

Employees receive benefits including a uniform contribution, a comprehensive pension plan, a rewarding referral program, professional development opportunities, and an empowering work environment.

Is experience in the retail industry mandatory for this position?

Yes, experience in the retail industry is an essential requirement for the Supervisor position.

Will the Supervisor have any responsibilities regarding visual merchandising?

Yes, maintaining exceptional visual merchandising standards is part of the Supervisor's responsibilities to create an enjoyable shopping experience for customers.

What kind of atmosphere does the company aim to provide for customers?

The company aims to provide an inviting and welcoming atmosphere for customers.

Does the company encourage employee development?

Yes, the company offers comprehensive professional development to help employees elevate their careers and reach their full potential.

Come and Join the Crew World

Retail & Consumer Goods
Industry
1001-5000
Employees
1993
Founded Year

Mission & Purpose

Established in 1993, Crew Clothing Company is quickly becoming an icon in the market as a true British founded and inspired clothing brand. Our English heritage remains the backbone of the Company as we move from strength to strength helping our loyal customers become the best version of themselves. Moving forwards we are not only providing what we see as some of the best products on the market but supporting our talented and motivated Team Members across all areas of the business to become what we call ‘True Crew’. Our people are at the heart of what we