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Supervisor

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Holland & Barrett

2d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Birmingham
  • 17d left

AI generated summary

  • You must have retail experience, strong communication skills, the ability to work under pressure, a passion for products, and be flexible for multi-tasking while completing computer-based training.
  • You will lead and coach colleagues, ensure outstanding customer service, drive sales, maintain stock accuracy, comply with health and safety, and train to become a

Requirements

  • Previous retail experience
  • Organisation and planning skills to lead a team of colleagues daily
  • Excellent communication
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge
  • The ability to be agile and flexible to multi-task and achieve the best results

Responsibilities

  • You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
  • You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
  • To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

FAQs

What is the job title for this position?

The job title is Supervisor.

What is the location of the store?

The store is located at Scots Corner, High Street in Birmingham, UK.

How many hours per week will I be working?

You will be working 30 hours per week.

What is the salary for this position?

The salary is £12.80 per hour.

Are there any employee benefits?

Yes, you will receive a 25% colleague discount and 28-days annual leave pro rata.

What kind of experience do I need to apply for this position?

Previous retail experience is required.

Will I receive any training?

Yes, you will embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications accredited to Level 2 and Level 3.

What qualities are important for this role?

Important qualities include excellent communication, organisation and planning skills, the ability to work under pressure, passion for the products, and flexibility to multitask.

What are the working days for this position?

The working days are Tuesday, Wednesday, Friday, Saturday, and Sunday.

When does the application close?

The closing date for applications is 8 January 2025.

Is this position part-time or full-time?

This position is part-time.

What is the company's mission?

The company's mission is to empower everyone to live healthier, happier lives.

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Holland & Barrett

Making health and wellness a way of life for everyone.

Science & Healthcare
Industry
5001-10,000
Employees
1870
Founded Year

Mission & Purpose

Holland & Barrett is a leading wellness retailer and one of the largest in Europe. We make health and wellness a way of life for everyone, with a leading range of own brand, innovative vitamins, supplements, specialist food, sports nutrition and ethical beauty brands. Established in 1870, Holland & Barrett has been trusted for wellness for over 150 years and has an omnichannel retail presence of more than 1000 stores across 18 countries worldwide, including over 800 in the UK and Ireland**Holland & Barrett’s colleagues are “qualified to advise” with in depth training in nutrition and supplements to give accessible personalised advice to customers on their individual needs. We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.