You need 6 months to 1 year of retail management experience, strong communication skills, and IT proficiency. Be detail-oriented, problem-solve, and positively motivate your team to meet sales goals.

You will engage customers, handle inquiries, drive sales, support team training, maintain sales floor standards, and foster personal growth within the team.

Hospitality & Retail

Canada

Mississauga

Large

JD Sports is a prominent UK-based retail company specialising in sportswear, athletic footwear, and related accessories. Their ultimate mission is to provide customers with a comprehensive range of top-quality sportswear brands, sneakers, and sports-related fashion items. JD Sports' purpose revolves around enabling individuals to pursue an active and healthy lifestyle by offering them the latest and most stylish sportswear options, catering to their athletic and fashion needs.


Retail & Consumer Goods

JD Sports Fashion

Department: Retail StoresLocation: Heartland Town Centre, ONJob Type: Full-time, PermanentTHE TEAMJD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.THE ROLEOur team is looking to fulfill the role of Supervisor at our Heartland Town Centre Location. Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and help maintain as well as improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability.Duties/Responsibilities:<ul><li>Collaborating with the junior management team to attract, engage and motivate customers into making purchases</li></ul>in-store by using the latest visual techniques<ul><li>Generate business results and achieve key KPIs through</li><li>Handling customer complaints and enquiries to provide excellent levels of customer service</li><li>Creating innovative strategies to capitalize on sales opportunities</li><li>Providing assistance with the maintenance of standards on the sales floor</li><li>Encourage and foster personal progression throughout the store</li><li>Managing associates within company guidelines, policies and procedures</li><li>Providing assistance with the induction and training of new starters</li></ul>Skills/Experience/Knowledge needed:<ul><li>Retail management experience of a minimum of 6 months - 1 year.</li><li>Openness to feedback and willingness to develop.</li><li>High sense of urgency and keen eye for detail.</li><li>Positively motivate team members to drive daily sales and meet weekly objectives.</li><li>Ability to mitigate issues through problem-solve and troubleshoot issues.</li><li>Ability to multi-task and complete tasks in a timely manner.</li><li>Well rounded knowledge of both in-house and global brands (Nike, Lacoste, Adidas, The NorthFace, etc.).</li><li>Strong verbal and written communication skills.</li><li>IT skills- Microsoft Outlook, Word and Excel is an asset.</li></ul>

Department: Retail StoresLocation: Heartland Town Centre, ONJob Type: Full-time, PermanentTHE TEAMJD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.THE ROLEOur team is looking to fulfill the role of Supervisor at our Heartland Town Centre Location. Looking for someone with a high sense of urgency, keen eye for detail and driven mentality. The ideal candidate would be part of the store’s Junior Management team, you will provide managerial support and help maintain as well as improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Development opportunities within the junior management are vast as there is room to grow with the company in-store with leadership characteristics such as creativity, problem-solving, and adaptability.Duties/Responsibilities:Collaborating with the junior management team to attract, engage and motivate customers into making purchasesin-store by using the latest visual techniquesGenerate business results and achieve key KPIs throughHandling customer complaints and enquiries to provide excellent levels of customer serviceCreating innovative strategies to capitalize on sales opportunitiesProviding assistance with the maintenance of standards on the sales floorEncourage and foster personal progression throughout the storeManaging associates within company guidelines, policies and proceduresProviding assistance with the induction and training of new startersSkills/Experience/Knowledge needed:Retail management experience of a minimum of 6 months - 1 year.Openness to feedback and willingness to develop.High sense of urgency and keen eye for detail.Positively motivate team members to drive daily sales and meet weekly objectives.Ability to mitigate issues through problem-solve and troubleshoot issues.Ability to multi-task and complete tasks in a timely manner.Well rounded knowledge of both in-house and global brands (Nike, Lacoste, Adidas, The NorthFace, etc.).Strong verbal and written communication skills.IT skills- Microsoft Outlook, Word and Excel is an asset.

Supervisor

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JD Sports Fashion

Mission & Purpose