FAQs
What is the primary responsibility of the Credit Manager Supervisor?
The primary responsibility of the Credit Manager Supervisor is to supervise a small team of Credit Managers and Specialists in managing accounts receivable portfolios, focusing on the credit risk process, conducting annual credit reviews, and assessing the creditworthiness of potential customers to optimize sales and minimize bad debt.
What qualifications are required for this position?
A Bachelor's degree or equivalent experience is required, along with 5+ years of experience in credit management. Experience in construction or related trade/supply is considered a plus.
What are the key skills needed for this role?
Key skills needed for this role include the ability to maintain confidentiality, sound judgment in decision-making, understanding and analyzing financial reports, commitment to credit policy adherence, excellent interpersonal skills, effective time management, and proficiency in Excel and Word.
Will the Credit Manager Supervisor be required to travel?
Yes, the position may require occasional travel to offsite locations, up to 20% of the time.
What specific duties will the Credit Manager Supervisor perform in managing their team?
The supervisor will oversee the completion of various credit management responsibilities, provide training to employees, assist the Region Credit Manager with work assignments, ensure adherence to credit and collection policies, approve credit limits, prepare performance reviews, and conduct monthly AR reviews.
Is there a physical requirement for this position?
Yes, the position requires the ability to sit for extended periods, use hands for computer and office machinery, communicate effectively, and occasionally move about the office or work location.
What software experience is beneficial for this role?
Experience with Get Paid collection software is a plus, along with technical proficiency in Excel and Word.
What kind of work environment can the Credit Manager Supervisor expect?
The work environment is primarily an office setting, and while there may be occasional exposure to various conditions, there are typically no significant hazards associated with the job.
What are the performance expectations for the Credit Manager Supervisor?
Performance expectations include effectively supervising the team, meeting individual and team goals, maintaining high levels of customer service, and adhering to credit policies while managing accounts effectively.
Who will the Credit Manager Supervisor report to?
The Credit Manager Supervisor will report to the Region Credit Manager and will effectively communicate and escalate issues to them on a timely basis.