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Supervisor - H.Samuel - Permanent - Full Time

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H.Samuel

22d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need retail or customer service experience, excellent communication skills, confidence, ambition, and a strong ability to sell to thrive in this role and advance your career.
  • You will model exceptional customer service, support team training, enhance product knowledge, drive sales, and embody the brand’s values while fostering a positive store culture.

Requirements

  • You'll have retail or customer service experience, but what really sets you apart is your ability to sell.
  • You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features.
  • You'll also be ambitious.
  • Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

Responsibilities

  • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.
  • You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
  • As the face of H. Samuel, we want you to reflect our brand, culture and customers.

FAQs

What is the job title for this position?

The job title is Supervisor at H. Samuel, on a permanent, full-time basis.

What qualities are important for a Supervisor at H. Samuel?

Important qualities include strong product knowledge, excellent customer service skills, effective communication abilities, confidence, and an outgoing personality.

What experience is required for this role?

Candidates should have retail or customer service experience, along with a proven ability to sell.

Is there an opportunity for career advancement in this position?

Yes, being a Store Supervisor is seen as a stepping stone to a first management role, with opportunities for coaching, training, and development.

How does H. Samuel's dress code work?

H. Samuel encourages a fashion-conscious, business casual dress code that allows team members to express their unique personalities, including tattoos and piercings.

What happens after I submit my application?

After submitting your application, you will complete a short online assessment, followed by a video interview if successful, before potentially being invited to final stage interviews.

What are the rewards and benefits of this position?

Rewards include a competitive salary, sales incentives, a staff discount, and opportunities for career development through training and support.

How many stores does Signet operate in the UK and Ireland?

Signet operates over 270 stores in the UK and Republic of Ireland as part of its broader network of approximately 2,800 stores worldwide.

Does Signet Jewelers have a commitment to diversity and inclusion?

Yes, Signet Jewelers is committed to diversity and inclusion and welcomes applications from all sections of the community.

What is the Disability Confident Committed status?

Disability Confident Committed (Level 1) status indicates that Signet is committed to employing and supporting individuals with disabilities.

The UK’s favourite high street jeweller. We go the extra mile to bring you gifts guaranteed to make you smile

Retail & Consumer Goods
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

H.Samuel is undoubtedly one of the UK’s favourite Jewellers. Whether it’s a special purchase for a loved one or just an everyday indulgent moment for yourself, H.Samuel are the ultimate gift specialist. With a shop on almost every UK high Street we’ve also earned a reputation for quality and customer care, helping everyone to find the perfect piece for every occasion. If you work here, you’ll understand just how important your role is in helping to make that choice and just how much teamwork, support and training help you to be the very best in a highly successful business.

Culture & Values

  • People First

  • Lead Bravely

  • Own it!

  • Straight Talk

  • Customers!