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Supervisor - H. Samuel - Permanent - Part Time

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H.Samuel

2mo ago

Applications are closed

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • Glasgow

Requirements

  • You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.

Responsibilities

  • We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
  • You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
  • As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Application Process

  • When you submit your application, you will be invited to complete a short online assessment.
  • If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
  • Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
  • We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

FAQs

What is the job title for this position?

The job title is Supervisor at H. Samuel, and it is a permanent part-time position.

What are the main responsibilities of a Store Supervisor at H. Samuel?

The main responsibilities include providing excellent product knowledge to customers, serving as a role model for amazing customer service, achieving sales targets, coaching new team members, and reflecting the brand’s culture and values.

What type of dress code can I expect in this role?

The team has a fashion-conscious, business casual dress code that encourages team members to showcase their unique personalities, including tattoos and piercings.

What kind of background do I need to apply for this position?

You should have retail or customer service experience. Strong selling abilities, excellent communication skills, confidence, and an outgoing personality are essential for building rapport with customers.

Is this role a stepping stone to other positions?

Yes, the Store Supervisor position is considered a stepping stone to your first management role, and the company offers coaching, training, and support to help you develop quickly.

What is the application process like?

After submitting your application, you will be invited to complete a short online assessment. If successful, you will then be asked to submit a short video to introduce yourself and explain your interest in the role. Following that, successful applicants will be invited to final stage interviews with the store manager.

How will I be notified about the status of my application?

You will be contacted via email regarding updates to your application, so it is recommended to check your emails regularly.

What opportunities for personal growth does the company provide?

The company provides coaching, training, and support to help you quickly develop your skills and advance to management roles.

Do I need to have prior management experience to apply?

No, prior management experience is not required. A strong background in retail or customer service and a desire to grow into a management role will suffice.

Will I be interacting with customers directly?

Yes, as a Store Supervisor, you will be directly interacting with customers, providing them with product expertise and excellent customer service.

What qualities are ideal for a candidate applying for this position?

Ideal qualities include an outgoing personality, ambition, excellent communication skills, and the ability to sell and build rapport with customers.

H.Samuel

The UK’s favourite high street jeweller. We go the extra mile to bring you gifts guaranteed to make you smile

Retail & Consumer Goods
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

H.Samuel is undoubtedly one of the UK’s favourite Jewellers. Whether it’s a special purchase for a loved one or just an everyday indulgent moment for yourself, H.Samuel are the ultimate gift specialist. With a shop on almost every UK high Street we’ve also earned a reputation for quality and customer care, helping everyone to find the perfect piece for every occasion. If you work here, you’ll understand just how important your role is in helping to make that choice and just how much teamwork, support and training help you to be the very best in a highly successful business.

Culture & Values

  • People First

  • Lead Bravely

  • Own it!

  • Straight Talk

  • Customers!