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Supervisor - Hillfoot Road, Ayr

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dundee

AI generated summary

  • You must lead a team, provide excellent customer service, communicate effectively, delegate tasks, and pay close attention to detail.
  • You will provide customer service, supervise team members, manage cash handling, merchandise products, promote offers, ensure store cleanliness, and cover for the Store Manager as needed.

Requirements

  • Ability to lead a team
  • Excellent customer service
  • Strong communication skills
  • Effective delegation skills
  • Good attention to detail

Responsibilities

  • Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
  • Responsible for opening and closing of the Store
  • Attend call outs if the store alarm is activated during non-trading hours
  • Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
  • Cash up and balance tills in line with company cash procedures
  • Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
  • Merchandise store according to store standards and company planograms
  • Actively sell and promote offers to customers
  • Process all sales transactions accurately and in line with Company procedures
  • Adhere to all Company security measures to protect colleagues and stock
  • Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
  • Deputise and provide cover for the Store Manager in their absence
  • Follow all current Company procedures in line with current legal requirements
  • Complete all relevant training requirements to fulfil the role
  • Maintain a high standard of cleanliness in the store at all times

FAQs

What is the job title for this position?

The job title is Supervisor at SPAR Hillfoot Road, Ayr.

What company is hiring for this position?

C J Lang & Son Ltd is hiring for this position, which is the wholesaler for SPAR Scotland.

What are the main responsibilities of a Supervisor?

The main responsibilities include providing customer service, supervising team members, cash handling, merchandise management, and adhering to company security measures.

What skills and qualities are required for this role?

Required skills and qualities include the ability to lead a team, excellent customer service, strong communication skills, effective delegation skills, and good attention to detail.

Is prior retail experience required for this position?

While prior retail experience is not explicitly stated, experience in a customer service or supervisory role is likely beneficial.

What is the store's location for this job?

The store is located at Hillfoot Road, Ayr.

What type of training is provided for this role?

Relevant training will be provided to fulfill the requirements of the role and ensure compliance with company procedures and legal requirements.

Will the Supervisor be responsible for managing the store in the absence of the Store Manager?

Yes, the Supervisor will deputize and provide cover for the Store Manager in their absence.

What are the working hours for this position?

Specific working hours are not provided in the job description, but the Supervisor will be responsible for opening and closing the store.

Is it required to maintain cleanliness in the store?

Yes, maintaining a high standard of cleanliness in the store at all times is a key responsibility of the Supervisor.

Retail & Consumer Goods
Industry
1001-5000
Employees
1919
Founded Year

Mission & Purpose

CJ Lang & Son Limited is Scotland's largest independent retailing and distribution company. We have been based in Dundee since 1919, we provide award winning service to almost 300 stores throughout the whole of Scotland. The CJ Lang Group offers an extensive portfolio of food and drink related interests.