FAQs
What benefits do I receive as a Keyholder/Supervisor?
As a Keyholder/Supervisor, you will receive a 50% employee discount, a 25% friends and family discount, access to the We Care program, free meals during your shift, referral bonuses, and various discounts including gym membership and Merlin Entertainment.
What are my main responsibilities in this role?
Your main responsibilities will include opening and securely closing the building, preparing for service alongside the Management Team, building rapport with team members, and ensuring exceptional customer service in a fast-paced environment.
Is prior experience required for this position?
While the job description does not specify, we recommend that candidates have previous experience in a supervisory or keyholder role within a fast-paced environment to be successful.
How often do I get to enjoy team parties and events?
Team parties and events are organized regularly to promote a fun work atmosphere and enhance team bonding.
What support is provided for mental health and well-being?
We offer a We Care program that includes mental health support, counselling, and access to a 24/7 virtual GP for your well-being.
Are there opportunities for professional development within the company?
Yes, as a growing company, we encourage professional development and may offer opportunities for advancement within the organization.
What is the work environment like?
The work environment is fast-paced and upbeat, designed to ensure that both staff and customers enjoy a vibrant experience.
Will I have access to my wages before payday?
Yes, you will have access to your wages before the scheduled payday, providing financial flexibility.
Are there opportunities to win prizes or trips?
Yes, we hold competitions where team members can win trips away and other exciting prizes!
How do I apply for the Keyholder/Supervisor position?
To apply, please visit our careers page or contact our HR department for more information on the application process.