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Supervisor/Manager Part-Time

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Claire's

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Wakefield
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication skills, basic computer skills, customer service understanding, math comprehension, and the ability to lift and stand.
  • You will drive sales, ensure customer satisfaction, assist with store operations, manage visual merchandising, and perform ear piercings while maintaining a welcoming store environment.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position?

The job title is Supervisor/Manager Part-Time, specifically as a 3rd Key Holder at Claire's.

What are the main responsibilities of a 3rd Keyholder?

A 3rd Keyholder is responsible for supporting the Store Manager and Assistant Store Manager in achieving retail store targets, delivering customer service, opening and closing the store, ensuring store presentations, assisting with deliveries, and performing ear piercings.

What qualifications are required for this position?

Candidates should have some high school education, a minimum of 1 year of retail experience, excellent communication and organizational skills, basic computer skills, and an understanding of customer service.

How important is customer service in this role?

Customer service is extremely important as it is a key part of providing a fun and enjoyable shopping experience for customers.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing as part of your job responsibilities.

What are the physical requirements for this position?

The physical requirements include the ability to stand for scheduled shifts, maneuver up to 25 lbs regularly and occasionally up to 75 lbs, and perform tasks such as bending, stooping, reaching, and climbing ladders.

Is there an opportunity for growth within the company?

Yes, Claire's encourages and supports employee development, providing the necessary skills for growth within the company for those who are committed and willing to learn.

Is this position for full-time or part-time work?

This position is a part-time opportunity.

Does Claire's consider applicants from diverse backgrounds?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from all underrepresented groups, including those with disabilities.

How can I request accommodation during the recruitment process?

You can request accommodation by emailing Benefits@claires.com, and your needs will be addressed confidentially.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.