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Supervisor/Manager Part-Time - Brent Cross

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Claire's

10d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication and organizational skills, basic computer knowledge, and the ability to lift up to 75 lbs.
  • You will drive sales, provide excellent customer service, assist with store operations, merchandise, process deliveries, and ensure a welcoming shopping environment while supporting management.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the main responsibilities of a 3rd Key Holder at Claire's?

As a 3rd Key Holder, you will support the Store Manager and Assistant Store Manager in achieving retail targets, open and close the store in their absence, deliver customer service, assist with store deliveries and visual merchandising, and perform ear piercing after training.

What qualifications are required for this position?

The position requires some high school education, a minimum of 1 year retail experience, excellent communication and organizational skills, basic computer skills, and an understanding of customer service.

Is previous experience in retail necessary for this role?

Yes, a minimum of 1 year retail experience is required for this position.

Will I receive training for ear piercing?

Yes, you will receive full training for ear piercing as part of your responsibilities.

What does the work schedule look like for this part-time position?

The specific work schedule may vary, but as a part-time employee, you will typically work scheduled shifts, which may include evenings and weekends.

Is there potential for career growth within the company?

Yes, Claire's encourages and supports employee development, providing the skills needed to grow within the company for those who are committed and willing to learn.

What type of products does Claire's specialize in?

Claire's specializes in fashionable jewelry, accessories, and cosmetics products, catering to a core customer range that includes children to young women.

Do I need to be physically fit for this job?

Yes, you should be able to stand during scheduled shifts and have the ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally, as well as perform tasks that involve bending, stooping, and climbing.

Are there equal opportunity employment policies in place?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, and encourages applications from all underrepresented groups, including those with disabilities.

Where can I request accommodation during the recruitment process?

You can request accommodation by emailing Benefits@claires.com, and your needs will be addressed confidentially throughout the recruitment process.

Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.