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Supervisor/Manager Part-Time Westend

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Claire's

1mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You should have some high school education, 1+ years in retail, strong communication skills, basic computer knowledge, customer service focus, math proficiency, and the ability to lift up to 75 lbs.
  • You will drive sales, provide excellent customer service, assist with store operations, manage deliveries, ensure a welcoming environment, and perform ear piercing after training.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position at Claire's?

The job title is Part-Time Manager/3rd Key Holder.

What are the main responsibilities of a 3rd Keyholder?

A 3rd Keyholder will support the Store Manager and Assistant Store Manager in achieving retail targets, open and close the store in their absence, deliver excellent customer service, assist with store operations such as processing deliveries and visual merchandising, and ensure the store is presentable.

What qualifications are required for this position?

Candidates should have some high school education, a minimum of 1 year of retail experience, excellent communication and organizational skills, basic computer skills, and an understanding of customer service.

Is ear piercing part of the job responsibilities?

Yes, ear piercing is part of the responsibilities, and full training will be provided.

What skills are important for this role?

Important skills include good verbal and written communication, organization, customer service understanding, basic math skills, and the ability to operate a POS system.

What physical requirements are there for this job?

Candidates must be able to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, and climbing ladders or step stools.

Does Claire's have a commitment to diversity and inclusion?

Yes, Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and encourages applications from all underrepresented groups.

How can applicants request accommodations during the recruitment process?

Applicants can request accommodations by emailing Benefits@claires.com, and their needs will be addressed confidentially.

What is the typical customer demographic at Claire's?

The core customer ranges from children to young women, catering to various moods, attitudes, and styles.

Is there a focus on employee development at Claire's?

Yes, Claire's encourages and supports employee development, providing the skills needed for growth within the company.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.