FAQs
What is the main role of a Store Supervisor at Timberland?
The main role of a Store Supervisor at Timberland is to act as a vital link between store management and sales associates, driving service and sales performance while supporting the management team.
What qualifications are preferred for this position?
Ideally, candidates should have experience in retail, particularly in the fashion or lifestyle sector, along with good communication skills in both German and English.
What kind of training is provided to new Store Supervisors?
Timberland offers tailored training that includes onboarding and ongoing training opportunities, both online and in-person, to support professional and personal development.
Are there specific working hours required for this role?
Yes, candidates should be flexible and willing to work during weekends, holidays, and evenings as needed.
How many vacation days do Store Supervisors get?
Store Supervisors are entitled to 30 vacation days annually.
What benefits does Timberland offer to its employees?
Timberland offers competitive salaries, impressive bonuses, retirement plans, employee discounts (up to 50%), career development opportunities, and a supportive work culture.
Is a strong customer service background necessary for this position?
Yes, a passion for creating a fantastic customer experience and strong sales and communication skills are essential for success as a Store Supervisor.
Does Timberland promote a diverse workplace?
Yes, Timberland is committed to fostering a culture of belonging that celebrates the diversity of its employees and ensures they can be their authentic selves at work.
What does the job entail in terms of daily responsibilities?
Daily responsibilities include supporting the management team, driving sales and profitability, training and motivating sales associates, ensuring the store’s visual standards and operational policies are met.