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Supervisor Perth Road Dundee x2

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CJ Lang & Son Limited

4d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Dundee, +1

AI generated summary

  • You must have strong leadership, excellent customer service, effective communication and delegation skills, and good attention to detail to excel in this role.
  • You will provide excellent customer service, supervise staff, manage cash handling, ensure store standards, process transactions, and maintain cleanliness while supporting store operations.

Requirements

  • Ability to lead a team
  • Excellent customer service
  • Strong communication skills
  • Effective delegation skills
  • Good attention to detail

Responsibilities

  • Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
  • Responsible for opening and closing of the Store
  • Attend call outs if the store alarm is activated during non-trading hours
  • Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
  • Cash up and balance tills in line with company cash procedures
  • Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
  • Merchandise store according to store standards and company planograms
  • Actively sell and promote offers to customers
  • Process all sales transactions accurately and in line with Company procedures
  • Adhere to all Company security measures to protect colleagues and stock
  • Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
  • Deputise and provide cover for the Store Manager in their absence
  • Follow all current Company procedures in line with current legal requirements
  • Complete all relevant training requirements to fulfil the role
  • Maintain a high standard of cleanliness in the store at all times

FAQs

What hours will the Supervisors be expected to work?

The Supervisors will work 18 hours each week.

What responsibilities will the Supervisors have?

The Supervisors will be responsible for providing exceptional customer service, supervising team members, cashing up, and balancing tills, among other duties.

Is prior experience in retail required for this position?

While prior experience in retail is beneficial, it is not explicitly mentioned as a requirement.

What skills are important for this role?

Important skills include the ability to lead a team, excellent customer service, strong communication skills, effective delegation skills, and good attention to detail.

Will Supervisors need to handle cash transactions?

Yes, Supervisors will be responsible for cashing up and balancing tills in line with company cash procedures.

How will the Supervisors promote the company image?

Supervisors will promote the company image through professional behaviour and personal presentation, ensuring they are smart and ready for work at all times.

Can Supervisors take leave or time off?

While not explicitly stated, employees typically can request leave in accordance with company policies. It's best to inquire during the interview process.

Will training be provided for this role?

Yes, Supervisors are expected to complete all relevant training requirements to fulfil the role.

What is the primary focus of the Supervisor's role?

The primary focus is to deliver exceptional customer service while assisting the Store Manager with the day-to-day running of the store.

Are the Supervisors responsible for store security?

Yes, Supervisors are required to adhere to all Company security measures to protect colleagues and stock.

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CJ Lang & Son Limited

Retail & Consumer Goods
Industry
1001-5000
Employees
1919
Founded Year

Mission & Purpose

CJ Lang & Son Limited is Scotland's largest independent retailing and distribution company. We have been based in Dundee since 1919, we provide award winning service to almost 300 stores throughout the whole of Scotland. The CJ Lang Group offers an extensive portfolio of food and drink related interests.