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Supervisor York Outlet

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Claire's

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • York
  • Quick Apply

AI generated summary

  • You need some high school education, 1+ year retail experience, strong communication and math skills, basic computer knowledge, and the ability to lift/move merchandise and operate a POS system.
  • You will assist in driving sales, delivering customer service, managing store operations, merchandising, processing deliveries, and ensuring a welcoming shopping environment while learning to pierce ears.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position?

The job title is Supervisor York Outlet, specifically a Part-Time Manager/3rd Key Holder.

What are the main responsibilities of a 3rd Key Holder at Claire's?

A 3rd Key Holder is responsible for supporting the Store Manager and Assistant Store Manager in achieving retail store targets, opening and closing the store in the absence of management, delivering excellent customer service, assisting with product knowledge, processing deliveries, visual merchandising, and ear piercing (with training provided).

What qualifications are required for the Supervisor position?

The qualifications required include some high school education, a minimum of 1 year of retail experience, excellent communication and organizational skills, basic computer skills, a sound understanding of customer service, and the ability to lift and maneuver merchandise as needed.

Is ear piercing part of the job responsibilities?

Yes, ear piercing is part of the job responsibilities, and full training will be provided for this task.

What is the work environment like at Claire's?

Claire's is described as a fun place to work, where employees are encouraged to wear the products and are supported in their development and growth within the company.

Does Claire's provide accommodations for applicants with disabilities?

Yes, Claire's is committed to diversity, equity, and inclusion and will accommodate applicants' needs upon request throughout the recruitment process.

What are the physical requirements for this position?

The physical requirements include the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, stooping, reaching, and climbing ladders or step stools to assist customers and place merchandise.

How does Claire's view customer service?

Claire's places significant importance on customer service, understanding it as a vital aspect of the retail experience.

What can potential employees expect regarding career development at Claire's?

Potential employees can expect to receive support for their development and growth within the company, especially if they demonstrate commitment, ambition, and a willingness to learn.

How many stores does Claire's have globally?

Claire's has over 3,000 stores globally.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.