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Supplier Compliance Manager

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Mountain Warehouse

1mo ago

  • Job
    Full-time
    Senior Level
  • Logistics
  • London
  • 5d left

AI generated summary

  • You must have 5+ years of supplier compliance management, strong problem-solving skills, excellent communication, data proficiency, and the ability to multitask in a fast-paced environment.
  • You will manage supplier compliance, oversee performance, ensure adherence to SOPs, handle onboarding, resolve queries, maintain relationships, and monitor KPIs while promoting continuous improvement.

Requirements

  • International origin supplier compliance management experience minimum 5 years
  • Experience identifying and resolving complex issues
  • Brilliant written and verbal communication skills
  • Data savvy
  • Proficient computer skills (MS Excel, Power BI)
  • Adaptable Problem Solving - Tackling any logistic issues as they are arise & providing support to various roles in departments as needed
  • Ensure correspondence is actioned promptly or forwarded on to relevant team who can action
  • Ability to work under pressure in a fast-paced, time-sensitive environment, working to tight deadlines and being able to multitask across changing priorities

Responsibilities

  • Supervises and manages origin supplier compliance performance, ensure correct action is taken along with team to ensure smooth operation.
  • Ensure supplier is compliant with Mountain Warehouse SOP and supplier manual.
  • Handover dates: daily checking and follow up with supplier to ensure on time handover : follow up with supplier and /or buying teams and enforcing penalties where required.
  • Supplier Portal: (APOLLO, MW internal system) onboarding and training suppliers on how to use and maintenance of all communication / queries.
  • SSCC Labels: Maintenance, queries, FAQ from supplier, communication and resolution.
  • Manage cross-functionally new business requirement implementation.
  • Assists internal stakeholders with system & technical assistance and trainings.
  • Keep internal and external stakeholders informed about supplier performance regularly through KPI, MBR, QBR review.
  • Responsible for cost control and promotes full cost recovery from suppliers where applies.
  • Continuous improvement management with origin suppliers.
  • Partner with teams to advise and manage operational challenges.
  • Build and maintain strong relationships with global suppliers.
  • Carton size dimension compliance and exception reporting.
  • RFID compliance : liaise with label supplier, retail and buying to ensure suppliers are complying and dealing with any issues and resolving
  • Onboarding new suppliers with all requirements outlined in supplier manual
  • Snake Loading compliance
  • Managing port exceptions and systemic port allocation
  • + / - 5% tolerance communication with buying & exception reporting to spot trends
  • Supplier manual maintenance, send out twice a year to suppliers and log acceptance.
  • Ad hoc additional paperwork requests follow up and supplier communication

FAQs

What is the primary role of the Supplier Compliance Manager?

The primary role of the Supplier Compliance Manager is to ensure that suppliers are compliant with Mountain Warehouse's standard operating procedures, managing origin supplier compliance performance, and continuously improving supplier relationships.

What experience is required for this position?

A minimum of 5 years of international origin supplier compliance management experience is required, along with experience in identifying and resolving complex issues.

Is this role fully remote?

No, this is a hybrid role that requires a minimum of 3 days in the office and 2 days working from home.

What technical skills are necessary for candidates applying for this position?

Candidates should be proficient in MS Excel and Power BI and must demonstrate strong data savvy and computer skills.

What are some of the key responsibilities of the Supplier Compliance Manager?

Key responsibilities include supervising supplier compliance performance, onboarding and training suppliers on the internal system, managing cross-functional business requirements, ensuring cost control, and maintaining communication with internal and external stakeholders regarding supplier performance.

What kind of interpersonal skills are important for this role?

Brilliant written and verbal communication skills are essential, along with the ability to build and maintain strong relationships with global suppliers and internal teams.

What are the key performance indicators that the Supplier Compliance Manager will monitor?

The Supplier Compliance Manager will keep stakeholders informed about supplier performance regularly through KPI, MBR, and QBR reviews.

What benefits are offered to employees in this position?

The benefits include a competitive salary, holiday allowance, a 50% staff discount, 25% discount for family and friends, and a pension scheme.

What is the company culture like at Mountain Warehouse?

Mountain Warehouse promotes a family business culture that values customer service, product quality, and a diverse team dedicated to making the outdoors accessible to everyone.

Can you explain what kind of continuous improvement initiatives the Supplier Compliance Manager will be involved with?

The Supplier Compliance Manager will be responsible for continuous improvement management with origin suppliers, which includes identifying areas for enhancement and collaborating with teams to implement effective solutions.

What tools or systems will the Supplier Compliance Manager be required to use?

The Supplier Compliance Manager will use the APOLLO internal system for onboarding suppliers, as well as manage queries related to SSCC labels and ensure compliance with various operational requirements.

Mountain Warehouse

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Retail & Consumer Goods
Industry
1001-5000
Employees
1997
Founded Year

Mission & Purpose

Established in 1997, Mountain Warehouse has grown rapidly to become the largest Outdoor Retailer in the UK, with 400+ stores worldwide and strong online sales both in the UK and Internationally. To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us. We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.