FAQs
What is the primary role of the Supplier Compliance Manager?
The primary role of the Supplier Compliance Manager is to ensure that suppliers are compliant with Mountain Warehouse's standard operating procedures, managing origin supplier compliance performance, and continuously improving supplier relationships.
What experience is required for this position?
A minimum of 5 years of international origin supplier compliance management experience is required, along with experience in identifying and resolving complex issues.
Is this role fully remote?
No, this is a hybrid role that requires a minimum of 3 days in the office and 2 days working from home.
What technical skills are necessary for candidates applying for this position?
Candidates should be proficient in MS Excel and Power BI and must demonstrate strong data savvy and computer skills.
What are some of the key responsibilities of the Supplier Compliance Manager?
Key responsibilities include supervising supplier compliance performance, onboarding and training suppliers on the internal system, managing cross-functional business requirements, ensuring cost control, and maintaining communication with internal and external stakeholders regarding supplier performance.
What kind of interpersonal skills are important for this role?
Brilliant written and verbal communication skills are essential, along with the ability to build and maintain strong relationships with global suppliers and internal teams.
What are the key performance indicators that the Supplier Compliance Manager will monitor?
The Supplier Compliance Manager will keep stakeholders informed about supplier performance regularly through KPI, MBR, and QBR reviews.
What benefits are offered to employees in this position?
The benefits include a competitive salary, holiday allowance, a 50% staff discount, 25% discount for family and friends, and a pension scheme.
What is the company culture like at Mountain Warehouse?
Mountain Warehouse promotes a family business culture that values customer service, product quality, and a diverse team dedicated to making the outdoors accessible to everyone.
Can you explain what kind of continuous improvement initiatives the Supplier Compliance Manager will be involved with?
The Supplier Compliance Manager will be responsible for continuous improvement management with origin suppliers, which includes identifying areas for enhancement and collaborating with teams to implement effective solutions.
What tools or systems will the Supplier Compliance Manager be required to use?
The Supplier Compliance Manager will use the APOLLO internal system for onboarding suppliers, as well as manage queries related to SSCC labels and ensure compliance with various operational requirements.