Logo of Huzzle

Home

Matches

Explore

Manage

Support Medical Secretary

image

Mersey Care NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Liverpool

AI generated summary

  • You must manage workload, understand medical terminology, maintain confidentiality, demonstrate flexibility, and excel under pressure, while providing professional support and ensuring accuracy.
  • You will type clinical correspondence, maintain confidentiality, support various specialties, organize your workload, and ensure accuracy while managing deadlines in a busy environment.

Requirements

  • The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.
  • The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
  • The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
  • You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
  • The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
  • Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
  • The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
  • There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

Responsibilities

  • The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.
  • The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
  • The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
  • You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
  • The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
  • Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
  • The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
  • There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

FAQs

What is the primary role of the Support Medical Secretary?

The primary role of the Support Medical Secretary is to provide a comprehensive professional support secretarial service to the Community Mental Health Teams, including typing clinical correspondence in a timely manner.

Are there any specific qualifications or knowledge required for this position?

Yes, candidates should have a good working knowledge of medical terminology and a willingness to expand that knowledge to provide support to different specialities.

Is experience in a similar role necessary for applicants?

While relevant experience is beneficial, the ability to demonstrate excellent interpersonal skills and a friendly telephone manner is equally important.

What is the expected workload management for this role?

The successful candidate will be expected to organise their own workload and coordinate activities with other Medical Secretaries in the team.

Are there opportunities for professional development in this role?

Yes, Mersey Care encourages staff to expand their knowledge and skills, contributing to personal and professional development.

Can applicants request flexible working arrangements?

Yes, flexible working requests will be considered for all roles.

What type of environment will the Support Medical Secretary be working in?

The Support Medical Secretary will work in a busy department and must be able to withstand the pressure of tight deadlines.

Who should I contact for more information about the position?

For further details or informal visits, you can contact Stefanie Corkhill, Administration Manager, via email at stefanie.corkhill@merseycare.nhs.uk or by telephone at 07920362053.

What does Mersey Care prioritize in its service delivery?

Mersey Care prioritizes delivering 'perfect care' – which is care that is safe, effective, positively experienced, timely, equitable, and efficient.

Is the role entirely office-based?

The job description does not specify that it is entirely office-based, so any remote work arrangement would depend on the team's policies and discussions during the hiring process.

image

Mersey Care NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

Mersey Care NHS Foundation Trust provides mental health, learning disability, addiction services, and community health services across the UK. Their ultimate mission is to improve the quality of life for individuals by delivering compassionate, safe, and effective healthcare. They aim to promote recovery, independence, and well-being through a patient-centered approach, ensuring that every individual receives the care and support they need to live fulfilling lives.