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Support Medical Secretary

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Liverpool

AI generated summary

  • You must know medical terminology, demonstrate flexibility, manage your workload, have excellent interpersonal skills, work under pressure, and provide high-quality secretarial support.
  • You will type clinical correspondence, maintain confidentiality, manage your workload, support specialties, and uphold high accuracy standards while working under pressure in a busy environment.

Requirements

  • The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
  • You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
  • The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
  • Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
  • The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
  • There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

Responsibilities

  • The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to achieve KPIs.
  • The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
  • The post holder should have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
  • You will be able to demonstrate flexibility and use your own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the medical team to utilise their time in an efficient manner.
  • The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.
  • Successful applicants will be able to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.
  • The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
  • There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own.

FAQs

What is the main role of the Support Medical Secretary at Baird House Hub?

The main role is to provide comprehensive professional support secretarial services to the Community Mental Health Teams, including typing clinical correspondence in a timely manner to achieve KPIs.

Is prior experience in a medical secretarial role required for this position?

While previous experience is beneficial, the key requirement is a good working knowledge of medical terminology and a willingness to learn.

Are there any particular skills necessary for this role?

Yes, applicants should have excellent interpersonal skills, a friendly telephone manner, the ability to organize their own workload, and the capability to work under pressure and to tight deadlines.

Will I be required to maintain confidentiality in this role?

Yes, maintaining confidentiality at all times when dealing with service user and staff information is a critical aspect of the role.

What type of organization is Mersey Care?

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West of England, serving over 1.4 million people.

Are flexible working arrangements available for this role?

Yes, flexible working requests will be considered for this position.

Who can I contact for further details or an informal visit?

You can contact Stefanie Corkhill, the Administration Manager, at stefanie.corkhill@merseycare.nhs.uk or call 07920362053.

What qualities does the successful candidate need to demonstrate?

The successful candidate should demonstrate flexibility, initiative in carrying out duties, and the ability to make a positive contribution to the organization.

Is teamwork a significant part of the Support Medical Secretary role?

Yes, the post holder will need to coordinate workload activities with other Medical Secretaries in the team, highlighting the importance of teamwork.

What are the main duties of the Support Medical Secretary?

Main duties include typing clinical correspondence, organizing their own workload, supporting different specialties, and providing a high level of accuracy in administrative support.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

Mersey Care NHS Foundation Trust provides mental health, learning disability, addiction services, and community health services across the UK. Their ultimate mission is to improve the quality of life for individuals by delivering compassionate, safe, and effective healthcare. They aim to promote recovery, independence, and well-being through a patient-centered approach, ensuring that every individual receives the care and support they need to live fulfilling lives.