FAQs
What is the work schedule for the Support Secretary position?
The Support Secretary position is part-time, and specific hours can be discussed during the interview process.
What are the main responsibilities of the Support Secretary?
The main responsibilities include providing comprehensive secretarial and administrative support, attending meetings, taking notes, typing clinic letters, sorting mail, responding to enquiries, liaising with colleagues, maintaining supplies, collating invoices, and covering for absent colleagues as necessary.
Is confidentiality a priority in this role?
Yes, maintaining confidentiality at all times when dealing with service users and staff information is a key requirement for this role.
Who will I be reporting to in this position?
You will be part of the Administrative Team and will support the clinicians and the medical team within the Community Pain Service.
How should I apply for this position?
For further details or to express interest, you can contact Carole Marshall, the Business Admin Manager, via email at carole.marshall2@merseycare.nhs.uk or by phone at 07773 944 994.
Are there opportunities for professional development in this role?
Yes, the organization is committed to supporting staff in delivering high-quality care, and there may be opportunities for training and development within your role.
What kind of qualifications are required for this position?
While specific qualifications are not mentioned in the job description, relevant experience in administrative or secretarial roles and proficiency in Microsoft Office applications are likely beneficial.
Will I need to handle financial tasks in this role?
Yes, one of the responsibilities includes collating incoming invoices and processing any invoice queries that may arise.
Is there a possibility of flexible working hours?
Yes, flexible working requests will be considered for all roles.
What is the organization's commitment towards service improvement?
The post holder will propose any necessary changes to local protocols to aid service improvement, aligning with Mersey Care's commitment to providing 'perfect care.'