FAQs
What is the role of the Supv, HCS Operations Support?
The Supv, HCS Operations Support supervises operations support team members within Molina's Healthcare Services, ensuring effective collaboration with members, providers, and other departments to facilitate integrated care delivery.
What are the key responsibilities of this position?
Key responsibilities include supervising team members, resolving issues with members and providers, analyzing departmental workflows for improvement, conducting productivity checks, providing feedback, and assisting in the development of internal processes.
What qualifications are required for this position?
A high school diploma or equivalent GED is required, along with 2+ years of experience in an administrative support role in healthcare.
Is supervisory experience preferred for this role?
Yes, supervisory experience is preferred, with at least 1+ years of experience desired.
What additional skills are important for this job?
Strong communication skills, analytical and problem-solving abilities, and proficiency in Excel are important for this role.
What is the pay range for the Supv, HCS Operations Support position?
The pay range is $40,851.44 - $88,511.46 annually, with actual compensation varying based on factors such as geographic location, work experience, education, and skill level.
Are there opportunities for internal staff to apply for this position?
Yes, current Molina employees interested in applying should do so through the intranet job listing.
What kind of team will I be supervising in this role?
You will be supervising operations support team members, which may include Care Review, Case Management, and Correspondence Processors, as well as Member Location staff.
Does Molina Healthcare provide benefits?
Yes, Molina Healthcare offers a competitive benefits and compensation package.
What is the preferred education for this position?
Preferred education includes an Associate's or Bachelor’s degree.