FAQs
What are the primary responsibilities of a Surgical Scheduler at Mayo Clinic?
The primary responsibilities include coordinating and supporting the scheduling of surgeries in collaboration with surgical departments, surgeons, physician's assistants, and patients. This role also involves allocating surgical blocks, providing data and reports related to surgical operations, demonstrating organizational skills, prioritizing work according to departmental demands, and handling patient-related matters with good judgment.
What qualifications are necessary for this position?
An Associate's degree is required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience in the hiring work unit. Proficiency in anatomy, physiology, and medical terminology is preferred. Candidates must also demonstrate clerical skills, proficiency in Microsoft Office Suite, strong leadership and customer service skills, excellent written and verbal communication, conflict management abilities, and problem-solving skills.
What is the compensation range for the Surgical Scheduler position?
The compensation range for this position is $17.63 to $23.67 per hour.
What is the work schedule for this role?
The Surgical Scheduler position is full-time, with a schedule from Monday to Friday during normal business hours. There are no weekend shifts required.
Are there any specific software or technology skills required for this position?
Yes, applicants should possess sophisticated skills in using various software systems, including proficiency in Microsoft Office Suite. For internal candidates, familiarity with Millennium/PCO is preferred, along with exceptional computer skills and knowledge of multiple software systems.
Does this position involve working directly with patients?
Yes, the Surgical Scheduler will interact with patients as part of the scheduling process and must demonstrate the ability to handle difficult or critical situations that may involve patients.
What opportunities for professional development does Mayo Clinic offer?
Mayo Clinic is dedicated to employee development, providing continuing education and advancement opportunities to help you build a long and successful career within the organization.
Is Mayo Clinic committed to diversity and inclusion in their hiring processes?
Yes, Mayo Clinic is an Affirmative Action and Equal Opportunity Employer, committed to creating an inclusive environment that values diversity and encourages applications from women, minorities, veterans, people from the LGBTQ communities, and individuals with disabilities.
Who can I contact for more information about this position?
You can contact Joy Kundrata, the recruiter for this position, for more information regarding the Surgical Scheduler role.