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Surgical Scheduler - Orthopedics

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Mayo Clinic

2mo ago

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Healthcare
  • Jacksonville

Requirements

  • Associate's degree required or two years of medical appointment scheduling experience in a healthcare facility or six months of internal Mayo Clinic experience in the hiring work unit.Proficiency in anatomy, physiology and medical terminology preferred. Must have clerical skills, proficiency in Microsoft Office Suite. Must demonstrate well-developed leadership and customer service skills. Must demonstrate superior written and verbal communication skills. Must possess strong conflict management skills and the ability to independently problem solve. Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices. For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems. Must be comfortable with the latest office technologies.None.

Responsibilities

  • Coordinates and supports scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients. Allocates surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, Clinic scheduling and desk personnel. Provides data and reports related to the house of surgery, as requested. Demonstrates initiative and proficient organizational skills, to perform a variety of duties in support of physicians, patients, administrators and the institution. Prioritizes work according to departmental demands. Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients. Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations

FAQs

What are the primary responsibilities of a Surgical Scheduler at Mayo Clinic?

The primary responsibilities include coordinating and supporting the scheduling of surgeries in collaboration with surgical departments, surgeons, physician's assistants, and patients. This role also involves allocating surgical blocks, providing data and reports related to surgical operations, demonstrating organizational skills, prioritizing work according to departmental demands, and handling patient-related matters with good judgment.

What qualifications are necessary for this position?

An Associate's degree is required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience in the hiring work unit. Proficiency in anatomy, physiology, and medical terminology is preferred. Candidates must also demonstrate clerical skills, proficiency in Microsoft Office Suite, strong leadership and customer service skills, excellent written and verbal communication, conflict management abilities, and problem-solving skills.

What is the compensation range for the Surgical Scheduler position?

The compensation range for this position is $17.63 to $23.67 per hour.

What is the work schedule for this role?

The Surgical Scheduler position is full-time, with a schedule from Monday to Friday during normal business hours. There are no weekend shifts required.

Are there any specific software or technology skills required for this position?

Yes, applicants should possess sophisticated skills in using various software systems, including proficiency in Microsoft Office Suite. For internal candidates, familiarity with Millennium/PCO is preferred, along with exceptional computer skills and knowledge of multiple software systems.

Does this position involve working directly with patients?

Yes, the Surgical Scheduler will interact with patients as part of the scheduling process and must demonstrate the ability to handle difficult or critical situations that may involve patients.

What opportunities for professional development does Mayo Clinic offer?

Mayo Clinic is dedicated to employee development, providing continuing education and advancement opportunities to help you build a long and successful career within the organization.

Is Mayo Clinic committed to diversity and inclusion in their hiring processes?

Yes, Mayo Clinic is an Affirmative Action and Equal Opportunity Employer, committed to creating an inclusive environment that values diversity and encourages applications from women, minorities, veterans, people from the LGBTQ communities, and individuals with disabilities.

Who can I contact for more information about this position?

You can contact Joy Kundrata, the recruiter for this position, for more information regarding the Surgical Scheduler role.

Mayo Clinic

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.