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Switchboard Operator / Receptionist

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Labcorp

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Burlington

AI generated summary

  • You need a high school diploma, 1-2 years of phone experience, strong communication skills, and a friendly demeanor. Familiarity with switchboard operations and multiple computer applications is essential.
  • You will operate a switchboard to route calls, greet visitors, assist with directions, and maintain a professional, welcoming demeanor in all interactions.

Requirements

  • High School Diploma or equivalent required.
  • 1-2 years of experience in telephone operations or similar roles.
  • Knowledge of switchboard operations is preferred, but general telephone experience will meet the requirements.
  • Ability to navigate between multiple computer applications is essential.
  • Strong listening and communication skills.
  • Clear, concise, and professional verbal communication.
  • Friendly, courteous, and professional demeanor in phone conversations and in-person interactions.

Responsibilities

  • Operate a computer-based Akkadian Console switchboard, routing calls efficiently.
  • Greet visitors and assist them by providing directions or notifying the appropriate staff member of their arrival.
  • Maintain a professional and welcoming demeanor in all interactions.

FAQs

What is the location for the Switchboard Operator / Receptionist position?

The location for the position is onsite at 358 S Main St, Burlington, NC 27215.

What is the work schedule for this position?

The schedule for this position is 30 hours per week.

What are the main responsibilities of a Switchboard Operator / Receptionist?

The main responsibilities include operating a computer-based telephone switchboard to route calls, greeting visitors, assisting them with directions, and notifying staff of their arrival.

What qualifications are required for this role?

A high school diploma or equivalent is required, along with 1-2 years of experience in telephone operations or similar roles.

Is experience in switchboard operations necessary?

Knowledge of switchboard operations is preferred, but general telephone experience will meet the requirements.

What skills are important for this position?

Important skills include the ability to navigate multiple computer applications, strong listening and communication skills, and a friendly, courteous, and professional demeanor in interactions.

What is the pay range for this position?

The pay range for this position is $15+ per hour.

What benefits are offered to employees?

Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short-term and long-term disability, 401(K), employee stock purchase plan, paid time off or flexible time off, commissions, and company bonuses where applicable.

Does Labcorp have an equal opportunity employment policy?

Yes, Labcorp is proud to be an Equal Opportunity Employer, striving for diversity and inclusion in the workforce without tolerating harassment or discrimination of any kind.

How can individuals with disabilities apply or seek assistance?

Individuals with disabilities who need assistance using online tools to search and apply for jobs can visit the accessibility site or contact Labcorp Accessibility for help.

In Pursuit of Answers

Science & Healthcare
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.