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System Administrator

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Cape Town
  • Quick Apply

AI generated summary

  • You should have a degree in IT or equivalent experience, relevant certifications, strong IT knowledge, attention to detail, vendor management skills, and the ability to work in shifts and collaborate globally.
  • You will deploy and configure applications, troubleshoot Citrix and servers, manage SQL databases, oversee ticket queues, handle VPNs and Active Directory, and engage with clients and stakeholders.

Requirements

  • Degree/Diploma in Information Science/Technology or equivalent work experience
  • MTA/MCSE/Azure Certified
  • Database Administration Certified or working towards
  • VMWare Certification a plus
  • Security Certification
  • Strong interest in general IT (Networking, Operating Systems, Scripting)
  • Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes
  • Ability to multi-task and prioritise accordingly
  • Strong Interpersonal Skills with focus in Customer Centricity
  • Strong vendor management skills
  • Ability to work and collaborate across global and regional teams
  • Attention to detail
  • Accountability and ownership of Problem and Incident management
  • Able to perform duties on a shift/roster depending on requirements from business
  • Ability to work overtime/standby as and when required

Responsibilities

  • Deployment and configuration of Application releases
  • Able to perform duties on a shift/roster depending on requirements from business
  • Ability to work overtime/standby as and when required
  • Citrix Troubleshooting
  • Installation and management of IT, monitoring and security tools
  • SQL Server and DB administration
  • Managing and administering service desk ticketing system queues
  • Review of SOPs and documentation
  • Remote Desktop Gateway management, configuration, and troubleshooting
  • IPSEC Tunnels and administration
  • Configuration of monitoring tools
  • Active Directory management and troubleshooting
  • VPN Configuration and troubleshooting
  • General vCentre management and troubleshooting
  • SFTP Server management
  • IIS/Web Server administration and troubleshooting
  • Certificate Management
  • SMTP Relay server troubleshooting and management
  • Azure Kubernetes Cluster Services
  • Patching and Updates
  • Server Builds and Software deployments
  • Able to perform duties on a shift/roster depending on requirements from business
  • Ability to work overtime/standby as and when required
  • Client and Stakeholder Engagements

FAQs

Do we support remote work?

Yes, we operate a hybrid working model with 3 days of working from home per week.

Is there flexibility in working hours?

Yes, the position may require duties on a shift/roster basis and the ability to work overtime or standby as needed.

What technologies will I be working with?

You will be exposed to various technologies including VMWare vCentre, Azure, SQL Databases, Citrix, along with backup, antivirus, monitoring, and operational tooling.

Are there opportunities for professional development?

Yes, we offer a Tuition Reimbursement Scheme to support further professional development.

What are the requirements for this position?

Candidates should have a Degree/Diploma in Information Science/Technology or equivalent work experience, along with certifications such as MTA/MCSE/Azure Certified and Database Administration Certified or working towards.

What kind of work environment does MRI Software promote?

We aim to create a work environment that employees look forward to every day, with a strong focus on employee engagement and collaboration.

Is there support for family and parental leave?

Yes, we recognize the importance of family and have a Parental Leave benefit designed to allow you to spend quality time with your new arrival(s).

Are there any health benefits provided?

Yes, we offer a Medical Aid Scheme to ensure your health is taken care of.

How many annual leave days do employees get?

Employees receive 25 days of annual leave plus Public Holidays, along with a bank of 16 hours of "Flex Time Off" to be used at their discretion.

Are there employee resource groups available?

Yes, we have employee-led groups such as our DEI committee and various resource groups focusing on diversity and inclusion initiatives.

Transforming the way communities live, work and play through open and connected real estate software solutions.

Technology
Industry
1001-5000
Employees

Mission & Purpose

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge.