Logo of Huzzle

Home

Matches

Explore

Manage

Team Leader

image

Costa Coffee

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should be passionate, hardworking, flexible, customer-focused, eager to learn, a team player, enthusiastic, an experienced leader, and love coffee.
  • You will lead and motivate your team, ensure exceptional service, manage stock and cleanliness, handle customer issues, and support daily operations and goals through training and development.

Requirements

  • Passionate?
  • Hardworking?
  • Flexible?
  • Customer focused?
  • Have a desire to learn new skills?
  • Love working as part of a team?
  • Enthusiastic?
  • An experienced leader?
  • Passionate about coffee?

Responsibilities

  • Manage and lead the team to deliver exceptional customer service and coffee excellence.
  • Motivate and inspire your team to achieve targets and uphold company standards.
  • Train and coach team members to develop their skills and knowledge in coffee preparation.
  • Ensure high standards of cleanliness and safety in the store at all times.
  • Oversee stock control and inventory management to minimize waste and maximize efficiency.
  • Foster a positive and inclusive atmosphere for both customers and team members.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Support the store manager in achieving business goals and implementing promotional activities.
  • Contribute to a smooth running of daily operations within the store.
  • Embark on personal development and learn through feedback and training opportunities.

FAQs

What is the job title being offered?

The job title being offered is Team Leader.

Where is the Costa Coffee store located?

The Costa Coffee store is located in Shankill.

What qualities are we looking for in a candidate?

We are looking for candidates who are passionate, hardworking, flexible, customer-focused, eager to learn new skills, love working as part of a team, enthusiastic, experienced leaders, and passionate about coffee.

What type of employment is this position?

This position is a full-time, permanent role.

What is the work schedule for this position?

The work schedule for this position is fully flexible.

What kind of training will be provided?

Full training in delivering an unbeatable coffee experience through great customer service and coffee excellence will be provided.

How should candidates apply for this position?

Candidates should email their C.V. and cover letter outlining their suitability for the role to the specified email address.

Is previous experience in coffee necessary for this job?

While being passionate about coffee is essential, previous experience in coffee is not explicitly stated as a requirement in the job description.

Are there opportunities for career growth in this position?

Yes, being a part of the Costa Coffee team provides opportunities to learn new skills and advance in your career.

What is the company culture like at Costa Coffee?

The company culture at Costa Coffee is focused on passion for people and great coffee, promoting teamwork and customer service excellence.

image

Costa Coffee

Reimagining Coffee Experiences to Make a Difference

Retail & Consumer Goods
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

Costa Coffee is a British multinational coffeehouse company that provides high-quality coffee and a variety of food and beverages. Their mission is to inspire the world to love great coffee by delivering exceptional products and a welcoming environment. Costa Coffee aims to offer a unique and enjoyable experience for customers, with a focus on sustainability, community engagement, and innovation in their offerings.