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Team Leader

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Clarks

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need to be eager to learn, inspiring, energetic, passionate about footwear and fashion, and skilled in delivering excellent customer service and sales.
  • You will model exceptional customer service, support staff, assist customers, and maintain store organization, ensuring a positive shopping experience.

Requirements

  • Whether you’re looking to step into your first management role or take your leadership skills to the next level, you’ll need to be keen and willing to learn.
  • Having energy and the capacity to inspire your team to amaze customers every day is key.
  • As well as an interest in footwear and fashion, you’ll need to be passionate about delivering excellent customer service, great with people and a natural salesperson.

Responsibilities

  • Being a great Team Leader means being a great role model.
  • You’ll give amazing customer service and show everyone how it’s done.
  • Providing first-rate support and guidance whenever it’s needed.
  • Helping customers, encouraging staff, keeping everything in great order – there’s plenty to think about in our stores.

FAQs

What is the primary responsibility of a Team Leader at Clarks?

The primary responsibility of a Team Leader at Clarks is to be the driving force behind success on the shop floor by encouraging staff to deliver excellent service and create a fantastic shopping experience for customers.

What qualities are essential for a successful Team Leader?

Essential qualities for a successful Team Leader include being a great role model, having the capacity to inspire the team, a passion for delivering excellent customer service, and strong communication and sales abilities.

Is prior management experience required for the Team Leader position?

No, prior management experience is not required; the role is open to those looking to step into their first management position or those wishing to enhance their leadership skills.

What kind of support will a Team Leader provide to their staff?

A Team Leader will provide first-rate support and guidance to their staff, helping them to deliver excellent customer service and maintain store organization.

What is the company culture like at Clarks?

The company culture at Clarks values teamwork, customer service, and personal growth. It combines a passion for the brand with a supportive environment where employees can thrive.

Are there opportunities for professional development?

Yes, information on salary, benefits, and development opportunities will be provided by the franchise partner, emphasizing the company's commitment to employee growth.

What is the significance of the Clarks brand in the global market?

Clarks is the world’s leading global casual footwear brand, selling over 46 million pairs of shoes annually, making it a £1.5 billion business with a presence in 75 countries worldwide.

Where is Clarks' headquarters located?

Clarks' headquarters is located in Street, Somerset, where the Clarks business originally began.

What are the company’s views on diversity and equality?

Clarks International believes in the principle of equality of opportunity, providing just and fair treatment for all employees, and does not discriminate based on various characteristics including sex, age, disability, race, religion, and more.

How can prospective employees learn more about job opportunities at Clarks?

Prospective employees can learn more about job opportunities by visiting clarksjobs.com, following Clarks on Twitter, and becoming a fan on Facebook for updates on owned and franchise opportunities.

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Clarks

Retail & Consumer Goods
Industry
10,001+
Employees
1825
Founded Year

Mission & Purpose

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born. It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world. New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet. We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.