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Team Leader

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Creative Support

3mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Worcester

AI generated summary

  • You should be an enthusiastic leader with knowledge of learning disabilities, mental health, and autism, possess strong communication and organizational skills, and be flexible and receptive to supervision.
  • You will coordinate care delivery, supervise staff, ensure safeguarding, promote customer care, build relationships with service users, assist with referrals, and support outreach growth in Worcestershire.

Requirements

  • Enthusiastic and experienced Team Leader with a good understanding of learning disabilities, mental health and autism.
  • Good written and verbal communication skills are essential along with strong organisational skills and the ability to prioritise and manage a busy workload.
  • Flexibility to the needs of the service is essential, and a willingness to follow instruction and accept supervision is also required.

Responsibilities

  • Coordinating the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices and preferences. This could include: administering medication, general emotional support, and support with daily living.
  • Supervision, coaching, performance management and general support of staff, volunteers, and students in providing effective and personalised care.
  • Ensuring safeguarding measures are in place to protect vulnerable adults, and ensuring all staff comply with these safeguarding policies and procedures.
  • Promoting excellent customer care to service users, their families, and other agencies.
  • Developing warm and trusting relationships with service users.
  • Involvement in referrals and assessments for new packages within the area
  • To support with growing the outreach services within Worcestershire.

FAQs

What qualifications are required for the Team Leader position?

While specific qualifications are not detailed in the job description, experience and a good understanding of learning disabilities, mental health, and autism are essential. Additionally, good written and verbal communication skills are required.

Is training provided for this role?

Yes, comprehensive and outstanding training is provided by our training academy, along with guidance from supportive and experienced managers.

What is the role of a Team Leader in terms of staff management?

The Team Leader is responsible for the supervision, coaching, performance management, and general support of staff, volunteers, and students in providing effective and personalized care.

What types of activities do the supported living services engage in?

The supported living services offer various activities for individuals both in their homes and out in the community, promoting engagement and participation.

Are there opportunities for professional development in this position?

Yes, there are opportunities to work towards a QCF Diploma in Health and Social Care, along with ongoing professional development through training.

What benefits are offered to employees in this role?

Benefits include a probationary bonus, pension contributions, 28 days of Annual Leave, and a company-paid enhanced DBS check.

Is flexibility required in this position?

Yes, flexibility to meet the needs of the service is essential, along with a willingness to follow instructions and accept supervision.

Are there safeguarding measures in place for service users?

Yes, safeguarding measures are implemented to protect vulnerable adults, and all staff must comply with these safeguarding policies and procedures.

Is this role open to candidates outside of the UK?

No, we can only accept applications from candidates who are located in and eligible to work within the UK, and this post will not be open to sponsorship under the UKVI scheme.

How can I apply for the Team Leader position?

Applications for this role must be submitted via the Creative Support website using the vacancy reference number 79143.

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Creative Support

Opportunity, Choice, and Wellbeing

Science & Healthcare
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

Creative Support was established as Manchester Housing Consortium in 1990 and was registered in 1991 as an Industrial and Provident Society with charitable status. We subsequently changed our name to Creative Support to show our commitment to developing creative responses to individual needs. In our first five years we successfully enabled people who had been living in long stay hospitals to move into supported housing, greatly improving their quality of life. By the late 1990’s we were providing a wide range of housing, care and support services. Creative Support now provides person-centred services across England in 65 local authorities, supporting over 5,000 individuals with care and support needs. Our portfolio includes accommodation based services such as residential care, supported housing and extra care as well as a range of floating support and homecare services to service users living in their own homes. We also provide day activities and respite support so that service users, families and carers can enjoy holidays and short breaks.