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Team Leader

  • Job
    Full-time
    Junior & Mid Level
  • Vancouver

AI generated summary

  • You should have supervisory experience, team motivation skills, good organization, a passion for sales, interest in visual merchandising, and a hands-on attitude. Clothing experience is a plus!
  • You will lead and motivate your team, deliver excellent customer service, achieve KPIs, maintain company standards, execute visual merchandising, and act as a brand ambassador.

Requirements

  • Previous supervisory experience
  • Ability to motivate a team
  • Good organizational skills
  • A passion for selling and customer engagement
  • An interest in visual merchandising
  • Clothing experience - desirable but not essential!
  • Passion, enthusiasm, and a hands-on attitude

Responsibilities

  • Leading and motivating your team
  • Delivering great Customer Service
  • Encouraging the team to hit their KPIs
  • Ensuring great company standards
  • Visual merchandising
  • Being a Brand Ambassador!

FAQs

What is the main responsibility of a Team Leader?

The main responsibility of a Team Leader is to support the management team in the everyday running of a busy store and team, which includes leading and motivating the team, delivering great customer service, and ensuring company standards are met.

Is previous retail experience required for this position?

Previous supervisory experience is required, and while clothing experience is desirable, it is not essential.

What qualities are you looking for in a candidate?

We are looking for someone with the ability to motivate a team, good organizational skills, a passion for selling and customer engagement, an interest in visual merchandising, and a hands-on attitude with passion and enthusiasm.

What benefits do employees receive?

Employees receive a 50% employee discount, a monthly bonus program, a twice-yearly uniform allowance, an employee referral incentive, and opportunities for development and progression within a fast-paced and stable environment.

Are there opportunities for advancement within the company?

Yes, there are opportunities for advancement; many of our Supervisors have successfully developed into Assistant Managers.

What kind of training and development does the company provide?

The company provides access to an online learning portal with great tools for development, and we are passionate about developing our store teams.

What brands does the company carry?

The company features fantastic own-brand products and newly launched brands, including Animal, and has a sister brand called Neon Sheep.

Does the company have a focus on sustainability?

Yes, the company is working hard on sustainability by introducing more organic and recycled products as part of our One Planet initiative.

What is the work environment like?

The work environment is fast-paced and stable, focused on teamwork and customer engagement.

How can I apply for this position?

To apply for this position, please visit our website and submit your application through the available application process.

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Retail & Consumer Goods
Industry
1001-5000
Employees
1997
Founded Year

Mission & Purpose

Established in 1997, Mountain Warehouse has grown rapidly to become the largest Outdoor Retailer in the UK, with 400+ stores worldwide and strong online sales both in the UK and Internationally. To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us. We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.