Logo of Huzzle

Home

Matches

Explore

Manage

Team Leader

image

The Perfume Shop

2mo ago

Applications are closed

  • Job
    Part-time
    Mid Level
  • Hospitality & Retail
  • Newcastle

Requirements

  • We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
  • It really helps if you;
  • Have a talent for building relationships, coaching and mentoring
  • Have a passion for teamwork, and being successful together
  • Have the spark to love upskilling and learning about perfume
  • Can be flexible with your work patterns
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step

Responsibilities

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times
  • You will lead by example, providing exceptional customer service and ensuring your team does the same

FAQs

What are the main responsibilities of the Team Leader?

The main responsibilities include coaching and mentoring staff, motivating the team to achieve store targets, supporting the Store Manager with rosters and budgets, stepping in during the Store Manager's absence, ensuring the store is opened and closed correctly, and providing exceptional customer service while leading by example.

What qualities are essential for a successful Team Leader in this role?

Essential qualities include a talent for building relationships and coaching, a passion for teamwork and success, a willingness to learn about perfumes, flexibility in work patterns, and ideally, previous experience in leading a team or being an experienced sales advisor ready for advancement.

What kind of support and incentives does the company offer to the Team Leader?

The company offers regular working hours with a four-week schedule in advance, commission during Christmas based on sales and hours worked, 30 days holiday (pro rata), a 20% discount on perfumes, additional discounts with AS Watson partners, opportunities for prizes and incentives based on performance, continuous training, and access to financial wellbeing tools like Wagestream.

Are there any specific training opportunities for the Team Leader?

Yes, the company provides continuous learning and training to ensure Team Leaders are always developing their skills and knowledge, particularly in perfume.

How does the role of Team Leader contribute to the overall success of the store?

The Team Leader motivates and mentors staff, drives team performance to meet store targets, ensures excellent customer service, and supports operational processes, all of which contribute to the store's overall success.

What is the approach to work-life balance for Team Leaders in this role?

The company prioritizes work-life balance by ensuring regular hours, providing rota schedules at least four weeks in advance, and offering 30 days of holiday (pro rata) to allow for personal time.

Is previous managerial experience necessary for the Team Leader position?

While previous experience leading a team is beneficial, it is also acceptable for experienced sales advisors looking for their next step to apply for this role.

What benefits does the Team Leader receive beyond salary?

Benefits include a generous holiday allowance, discounts on perfumes, additional partner discounts, performance incentives, continuous training, and health and wellbeing benefits, among others.

The Perfume Shop

We're The Perfume People With Plenty Of Talent, Passion And Spark

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Perfume Shop has been a leader in perfume retail sales since 1992. Starting with three stores in Birmingham Bullring, Belfast, and Milton Keynes, we have expanded to over 200 locations across the UK and Ireland, offering a wide range of designer brands, classic and celebrity perfumes, aftershaves, and body products at competitive prices with outstanding service! There are c.200 people based in our Head Office in High Wycombe, with c.70 working in our Distribution Centre based in Dunstable. Driven by our mission to share our genuine passion for perfume and people, we strive to offer the most knowledgeable perfume expertise on the high street. With our highly trained teams, we make sure that every customer receives incredible service, all to make The Perfume Shop the nations favourite Offline plus Online perfume retailer. At The Perfume Shop, we are committed to our employees, our Perfume People. We prioritise fair pay and a supportive work environment, and proud to be recognised by the real Living Wage Foundation in the UK and have been awarded ‘Top Employer’ status in the UK by the Top Employers Institute. We invest in our team through apprenticeships and learning programs, cultivating expertise in perfume knowledge and customer service excellence. We celebrate the Talent, Passion and Spark of our people at every opportunity. We are actively engaged in social responsibility initiatives, supporting charitable causes such as Alzheimer’s Research UK, Look Good Feel Better, Operation Smile, and the Marie Keating Foundation. We prioritize environmental sustainability, with initiatives like our bottle recycling service, multibrand refill station, and eco-friendly packaging for online deliveries.