FAQs
What does the Team Leader role at The Perfume Shop involve?**
The Team Leader plays an integral role in supporting the Store Manager with the daily operations of the store. This includes leading and motivating a diverse team, coaching and mentoring staff, monitoring performance against targets, and ensuring exceptional customer service. In the absence of the Store Manager, the Team Leader also steps in to keep operations running smoothly. **Question: What are the contracted hours for this position?** **Answer:** The contracted hours for the Team Leader position involve early mornings to handle deliveries or late-night shifts, within a permanent contract. **Question: What is the pay rate for the Team Leader role?** **Answer:** The pay rate for the Team Leader position is €16.40 per hour. **Question: What qualities are important for a Team Leader at The Perfume Shop?** **Answer:** Important qualities include a talent for building relationships and coaching, a passion for teamwork and shared success, a willingness to learn about perfume, flexibility in work patterns, and preferably previous experience leading a team or being an experienced sales advisor ready for the next step. **Question: What benefits do Team Leaders receive at The Perfume Shop?** **Answer:** Benefits include regular work hours with a rota provided at least four weeks in advance, commission based on store sales during Christmas, 30 days of holiday (pro rata), a 20% discount on perfume, additional discounts with AS Watson partners, opportunities for prizes and incentives, continuous learning and training, access to Wagestream for financial flexibility, as well as pension and health and wellbeing benefits. **Question: Will Team Leaders have regular opportunities for training and learning?** **Answer:** Yes, Team Leaders will have continuous learning and training opportunities to ensure they are always developing their skills, particularly in the area of perfume knowledge. **Question: Is flexibility in work patterns encouraged for the Team Leader role?** **Answer:** Yes, flexibility in work patterns is encouraged, as Team Leaders may need to adapt their schedules to meet the needs of the store. **Question: How does the Team Leader motivate their team?** **Answer:** The Team Leader motivates their team by coaching and mentoring staff, motivating them to achieve and exceed store and team targets, and recognizing success through fantastic incentives and prizes.