Logo of Huzzle

Home

Matches

Explore

Manage

Team Leader

image

The Perfume Shop

2mo ago

  • Job
    Part-time
    Senior & Expert Level
  • Hospitality & Retail
  • Dublin

AI generated summary

  • You should have relationship-building skills, a passion for teamwork, a desire to learn about perfume, flexibility in work patterns, and prior experience in team leadership or as a sales advisor.
  • You will coach staff, motivate the team to meet targets, manage rosters and budgets, ensure store procedures are followed, step in for the manager, and provide exceptional customer service.

Requirements

  • We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
  • It really helps if you;
  • Have a talent for building relationships, coaching and mentoring
  • Have a passion for teamwork, and being successful together
  • Have the spark to love upskilling and learning about perfume
  • Can be flexible with your work patterns
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step

Responsibilities

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times
  • You will lead by example, providing exceptional customer service and ensuring your team does the same

FAQs

What does the Team Leader role at The Perfume Shop involve?**

The Team Leader plays an integral role in supporting the Store Manager with the daily operations of the store. This includes leading and motivating a diverse team, coaching and mentoring staff, monitoring performance against targets, and ensuring exceptional customer service. In the absence of the Store Manager, the Team Leader also steps in to keep operations running smoothly. **Question: What are the contracted hours for this position?** **Answer:** The contracted hours for the Team Leader position involve early mornings to handle deliveries or late-night shifts, within a permanent contract. **Question: What is the pay rate for the Team Leader role?** **Answer:** The pay rate for the Team Leader position is €16.40 per hour. **Question: What qualities are important for a Team Leader at The Perfume Shop?** **Answer:** Important qualities include a talent for building relationships and coaching, a passion for teamwork and shared success, a willingness to learn about perfume, flexibility in work patterns, and preferably previous experience leading a team or being an experienced sales advisor ready for the next step. **Question: What benefits do Team Leaders receive at The Perfume Shop?** **Answer:** Benefits include regular work hours with a rota provided at least four weeks in advance, commission based on store sales during Christmas, 30 days of holiday (pro rata), a 20% discount on perfume, additional discounts with AS Watson partners, opportunities for prizes and incentives, continuous learning and training, access to Wagestream for financial flexibility, as well as pension and health and wellbeing benefits. **Question: Will Team Leaders have regular opportunities for training and learning?** **Answer:** Yes, Team Leaders will have continuous learning and training opportunities to ensure they are always developing their skills, particularly in the area of perfume knowledge. **Question: Is flexibility in work patterns encouraged for the Team Leader role?** **Answer:** Yes, flexibility in work patterns is encouraged, as Team Leaders may need to adapt their schedules to meet the needs of the store. **Question: How does the Team Leader motivate their team?** **Answer:** The Team Leader motivates their team by coaching and mentoring staff, motivating them to achieve and exceed store and team targets, and recognizing success through fantastic incentives and prizes.

The Perfume Shop

We're The Perfume People With Plenty Of Talent, Passion And Spark

Retail & Consumer Goods
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Perfume Shop has been a leader in perfume retail sales since 1992. Starting with three stores in Birmingham Bullring, Belfast, and Milton Keynes, we have expanded to over 200 locations across the UK and Ireland, offering a wide range of designer brands, classic and celebrity perfumes, aftershaves, and body products at competitive prices with outstanding service! There are c.200 people based in our Head Office in High Wycombe, with c.70 working in our Distribution Centre based in Dunstable. Driven by our mission to share our genuine passion for perfume and people, we strive to offer the most knowledgeable perfume expertise on the high street. With our highly trained teams, we make sure that every customer receives incredible service, all to make The Perfume Shop the nations favourite Offline plus Online perfume retailer. At The Perfume Shop, we are committed to our employees, our Perfume People. We prioritise fair pay and a supportive work environment, and proud to be recognised by the real Living Wage Foundation in the UK and have been awarded ‘Top Employer’ status in the UK by the Top Employers Institute. We invest in our team through apprenticeships and learning programs, cultivating expertise in perfume knowledge and customer service excellence. We celebrate the Talent, Passion and Spark of our people at every opportunity. We are actively engaged in social responsibility initiatives, supporting charitable causes such as Alzheimer’s Research UK, Look Good Feel Better, Operation Smile, and the Marie Keating Foundation. We prioritize environmental sustainability, with initiatives like our bottle recycling service, multibrand refill station, and eco-friendly packaging for online deliveries.