You must have strong leadership skills, experience in retail or customer service, a passion for outdoor activities, and the ability to motivate and manage a team effectively.

You will lead the team, ensure excellent customer service, manage stock levels, train staff, oversee daily operations, and drive sales to meet targets while maintaining a positive store environment.

United Kingdom

Birmingham

Large

Established in 1997, Mountain Warehouse has grown rapidly to become the largest Outdoor Retailer in the UK, with 400+ stores worldwide and strong online sales both in the UK and Internationally.

To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us.

We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.

Retail & Consumer Goods

Mountain Warehouse

Retail

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<div>
 * 50% employee discount* monthly bonus *employee referral incentive *leading outdoor retailer* 
 About the role 
 Our Team Leaders support the management team with the everyday running of a busy store and team. You will be supporting with; 
 <ul> 
 <li>Leading and motivating your team</li> 
 <li>Delivering great Customer Service</li> 
 <li>Encouraging the team to hit their KPIs</li> 
 <li>Ensuring great company standards</li> 
 <li>Visual merchandising</li> 
 <li>Being a Brand Ambassador!</li> 
 </ul> 
 About you 
 We are looking for someone with… 
 <ul> 
 <li>Previous supervisory/Team Leader experience</li> 
 <li>Ability to motivate a team</li> 
 <li>Good organisational skills</li> 
 <li>A passion for selling and customer engagement</li> 
 <li>An interest in visual merchandising</li> 
 <li>Clothing experience - desirable but not essential!</li> 
 <li>Passion, enthusiasm, and a hands-on attitude</li> 
 </ul> 
 Who are we? At 380+ stores globally and over 3000 employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at www.mountainwarehouse.com. We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures. 
 <ul> 
 <li>International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!</li> 
 <li>Animal was acquired by Mountain Warehouse and re-launched in the Summer of 2021, initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to be opening our first store in Scotland.</li> 
 </ul> 
 Why join us? 
 We love seeing people grow; so many of our Team Leaders have developed into Assistant Managers. We are passionate about developing our store teams, recently launching a learning platform with some great tools! 
 Benefits 
 <ul> 
 <li>50% Employee Discount across 3 brands</li> 
 <li>Monthly bonus scheme</li> 
 <li>Twice-yearly uniform allowance</li> 
 <li>20 days annual leave, plus Bank Holidays, pro-rata to your contract</li> 
 <li>Auto-enrolment Pension scheme</li> 
 <li>Employee Referral Incentive</li> 
 <li>Employee Assistance Programme</li> 
 <li>Cycle to Work scheme</li> 
 <li>Development and progression within a fast-paced and stable environment</li> 
 <li>Colleague hardship scheme</li> 
 <li>Online learning portal, accessible to all team members</li> 
 </ul> 
 Interested? 
 If you embrace hard work and strive to achieve, then come on our journey, and join us - inside the outdoors!
</div>


 * 50% employee discount* monthly bonus *employee referral incentive *leading outdoor retailer* 
  About the role 
  Our Team Leaders support the management team with the everyday running of a busy store and team. You will be supporting with; 
  
  Leading and motivating your team 
  Delivering great Customer Service 
  Encouraging the team to hit their KPIs 
  Ensuring great company standards 
  Visual merchandising 
  Being a Brand Ambassador! 
  
  About you 
  We are looking for someone with… 
  
  Previous supervisory/Team Leader experience 
  Ability to motivate a team 
  Good organisational skills 
  A passion for selling and customer engagement 
  An interest in visual merchandising 
  Clothing experience - desirable but not essential! 
  Passion, enthusiasm, and a hands-on attitude 
  
 Who are we? At 380+ stores globally and over 3000 employees we are a leading outdoor retailer, with an always-evolving attitude. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at www.mountainwarehouse.com. We’re working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our “Inside the Outdoors” section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures. 
  
  International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand! 
  Animal was acquired by Mountain Warehouse and re-launched in the Summer of 2021, initially with an online presence only, before we moved to showcasing a range in some of our stores. We are so excited to be opening our first store in Scotland. 
  
 Why join us? 
  We love seeing people grow; so many of our Team Leaders have developed into Assistant Managers. We are passionate about developing our store teams, recently launching a learning platform with some great tools! 
  Benefits 
  
  50% Employee Discount across 3 brands 
  Monthly bonus scheme 
  Twice-yearly uniform allowance 
  20 days annual leave, plus Bank Holidays, pro-rata to your contract 
  Auto-enrolment Pension scheme 
  Employee Referral Incentive 
  Employee Assistance Programme 
  Cycle to Work scheme 
  Development and progression within a fast-paced and stable environment 
  Colleague hardship scheme 
  Online learning portal, accessible to all team members 
  
 Interested? 
  If you embrace hard work and strive to achieve, then come on our journey, and join us - inside the outdoors!



Team Leader-

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Mountain Warehouse

Mission & Purpose