FAQs
What is the primary role of a Team Leader at Mountain Warehouse?
The primary role of a Team Leader is to support the management team with the everyday running of a busy store and team. This includes leading and motivating the team, delivering exceptional customer service, hitting KPIs, ensuring company standards, visual merchandising, and being a brand ambassador.
What qualifications or experience are required for this position?
We are looking for candidates with previous supervisory or Team Leader experience, the ability to motivate a team, good organizational skills, a passion for selling and customer engagement, and an interest in visual merchandising. Clothing experience is desirable but not essential.
What benefits does Mountain Warehouse offer to its Team Leaders?
Benefits include a 50% employee discount across three brands, a monthly bonus scheme, a twice-yearly uniform allowance, 20 days of annual leave plus Bank Holidays (pro-rata), an auto-enrolment pension scheme, an employee referral incentive, an Employee Assistance Programme, a cycle to work scheme, opportunities for development and progression, a colleague hardship scheme, and access to an online learning portal.
Is there an opportunity for career progression within the company?
Yes, there is a significant opportunity for career progression. Many of our Team Leaders have developed into Assistant Managers, and we are passionate about developing our store teams through various learning and development programs.
What is the company's commitment to sustainability?
Mountain Warehouse is committed to sustainability by introducing more organic and recycled products under the One Planet initiative. The company is actively working on sustainability efforts and encourages exploring the outdoors responsibly.
Where are Mountain Warehouse stores located?
Mountain Warehouse has over 380 stores globally, including locations in Europe (such as Poland, Germany, and Austria), Canada, the USA, and their latest venture in New Zealand.
How can I apply for the Team Leader position?
If you are interested in the Team Leader position and embrace hard work with a striving attitude to achieve, you can apply through our recruitment page or the official website. Join us on our journey - inside the outdoors!