FAQs
What are the main responsibilities of a Team Leader?
The main responsibilities include leading and motivating the team, delivering great customer service, encouraging the team to achieve their KPIs, ensuring company standards are met, engaging in visual merchandising, and acting as a Brand Ambassador.
What qualifications or experience do I need to apply for this role?
We are looking for candidates with previous supervisory or Team Leader experience, the ability to motivate a team, good organizational skills, a passion for selling and customer engagement, interest in visual merchandising, and ideally some clothing experience.
Is experience in the clothing industry mandatory for this position?
No, clothing experience is desirable but not essential.
What is the workplace culture like at Mountain Warehouse?
Our culture is focused on growth and development, with many of our Team Leaders progressing to Assistant Manager roles. We foster a supportive environment and have recently launched a learning platform for our team members.
What benefits does Mountain Warehouse offer to its employees?
Benefits include a 50% employee discount across three brands, a monthly bonus scheme, a twice-yearly uniform allowance, 20 days of annual leave plus bank holidays, an auto-enrolment pension scheme, an employee referral incentive, and access to various support programs and development resources.
How can I apply for this position?
If you embrace hard work and strive to achieve, we encourage you to join us by applying and embarking on our journey - inside the outdoors!
Are there opportunities for career advancement in this role?
Yes, we love seeing our employees grow, and many of our Team Leaders have successfully developed into Assistant Managers.
What is the company’s commitment to sustainability?
Mountain Warehouse is actively working on sustainability initiatives by introducing more organic and recycled products, as well as engaging in various charity ventures focused on preserving the outdoors.
Where are the Mountain Warehouse stores located?
We have over 380 stores globally, including locations in Europe (Poland, Germany, and Austria), Canada, the USA, and our latest initiative in New Zealand.
What does being a Brand Ambassador entail?
Being a Brand Ambassador involves representing and promoting the brand values and messaging, ensuring an excellent customer experience, and embodying the company’s ethos within the store.