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Team Leader Endoscopy

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London North West Healthcare NHS Trust

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You should have strong operational decision-making skills, autonomy, computer literacy, hospital admin experience, and knowledge of medical terminology.
  • You will coordinate bookings, monitor waiting times, manage patient activity, oversee preparation for admissions, provide patient advice, lead meetings for service improvements, and assist with audits.

Requirements

  • The post holder may be required to work across sites to meet the service’s needs.
  • This role entails operational decision-making skills, ability to work autonomously using own initiative and within the team in the development and delivery of the diagnostic and treatment service.
  • This role also entails providing support to the pre assessment, EROS and endoscopy administration and clinical staff.
  • The post holder will be expected to utilize designated operational practices within the specified endoscopy reporting systems/ GCIS/ ICS etc.
  • This role will also include reinsuring funding states for patients from Welsh, Scotland, Northern Ireland and oversees.
  • It is expected that the post holder is highly computer literate, highly experienced within the hospital administrative setting with knowledge and evidence of medical terminology, educated to a level required to perform the role or equivalent experience.

Responsibilities

  • Liaise with the endoscopy department and pre assessment team to ensure that endoscopy lists appropriately booked.
  • Actively monitor waiting times targets and escalate risks relating to patient pathways and waiting times to the lead specialist nurse, service manager and clinical manager.
  • Ensure management of patient activity and special requests within endoscopy service are followed up in a timely fashion.
  • Oversee preparation for the next day admission patient/subject notes retrieval, prepared documents for nursing staff and tracking of patient’s progress within the pre assessment pathway.
  • Support the provision of general and basic advice to patient/subject queries and refers clinical-related queries to Nurses/relevant staff.
  • Arrange regular meetings to discuss the service and address capacity and pathway improvements.
  • Assist in audit and data collection relating to the JAG/GRS.

FAQs

What is the primary responsibility of the Endoscopy Team Leader?

The primary responsibility is to ensure the smooth running of the endoscopy department, managing a team across three trust sites and coordinating the scheduling of approximately 30,000 patients per year.

Will the Endoscopy Team Leader be required to work across different sites?

Yes, the post holder may be required to work across sites to meet the service’s needs.

What kind of decision-making skills are required for this role?

The role entails operational decision-making skills, with the ability to work autonomously using one's own initiative as well as collaboratively within a team.

What systems or software should the Endoscopy Team Leader be familiar with?

The post holder should be highly computer literate and familiar with designated operational practices within specified endoscopy reporting systems such as GCIS and ICS.

Is knowledge of medical terminology necessary for this role?

Yes, the role requires knowledge and evidence of medical terminology, as well as experience within the hospital administrative setting.

What responsibilities does the Endoscopy Team Leader have regarding patient queries?

The post holder is expected to support the provision of general and basic advice to patient queries and refer clinical-related inquiries to nurses or relevant staff.

Is there a focus on training within the endoscopy department?

Yes, the Endoscopy Team Leader is responsible for working closely with training leads to deliver internal, national, and international endoscopy trainings.

How does the Endoscopy Team Leader monitor waiting times?

The post holder will actively monitor waiting times targets and escalate risks related to patient pathways and waiting times to the lead specialist nurse, service manager, and clinical manager.

Can the Endoscopy Team Leader expect to be involved in audit and data collection?

Yes, the role includes assisting in audit and data collection related to JAG/GRS requirements.

Who can be contacted for more information on the role?

For further details or informal visits, candidates can contact Shelley Siyahla, the Endoscopy Business Manager, at the telephone number 07387230701.

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London North West Healthcare NHS Trust

We are #teamLNWH. We care for the lovely people of Brent, Ealing, Harrow, and beyond.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

London North West University Healthcare NHS Trust provides a broad range of healthcare services across North West London. Their mission is to offer high-quality, patient-centered care through their hospitals and community services, including acute, elective, and emergency care. They aim to enhance health outcomes by integrating clinical care with research and education, striving for excellence in all aspects of patient care and service delivery.