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Team Leader (Shift Runner) - KFC Douglas

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KFC

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Cork

AI generated summary

  • You should support the RGM, mentor your team, embrace diversity, and treat everyone like family while ensuring great service. Experience from various backgrounds is welcomed.
  • You will support the Restaurant General Manager, manage daily operations, train the team, and ensure excellent guest service consistently.

Requirements

  • The ideal candidate would be covering our Douglas Stores.
  • As a Shift Runner you will be providing direct support to the Restaurant General Manager.
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • Our Shift Runners have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.
  • We do things the right way.
  • It isn’t always easy, but it’s always better.
  • We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family.
  • It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table.
  • All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends.

Responsibilities

  • As a Shift Runner you will be providing direct support to the Restaurant General Manager.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

FAQs

What is the role of a Team Leader (Shift Runner) at KFC Douglas?

The Shift Runner provides direct support to the Restaurant General Manager, acting as an authentic brand ambassador and ensuring great service to guests while empowering the team through on-the-job training.

What kind of experience is preferred for this position?

We welcome candidates from a variety of backgrounds, including supermarkets, pubs, high street retailers, and banks, as long as they are passionate about chicken and chips.

What is the restaurant culture at KFC?

Our restaurant culture emphasizes doing things the right way, leading with our hearts, and treating our team like family while welcoming everyone into the KFC family.

What qualities are we looking for in a candidate?

We are seeking individuals who are hardworking, enthusiastic, and ready to treat both team members and guests as friends, embodying the spirit of the Colonel.

Is there training provided for new Shift Runners?

Yes, on-the-job training is provided to help Shift Runners and their teams deliver exceptional service daily.

Do Shift Runners need previous management experience?

While management experience can be beneficial, we are more focused on a candidate's passion for the role and their ability to lead and inspire their team.

What is the typical work environment like at KFC?

The work environment at KFC is fast-paced, supportive, and focused on teamwork, where everyone is encouraged to roll up their sleeves and contribute.

How can I apply for the Team Leader (Shift Runner) position?

Interested candidates can apply online, where they may find a seat available at the Colonel’s table.

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KFC

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.