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Team Leader (Shift Runner) - KFC Galway

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KFC

Jan 11

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Galway

AI generated summary

  • You should have experience in diverse roles, a passion for great service, and a willingness to lead and train your team while treating everyone like family.
  • You will support the Restaurant General Manager, train your team, and ensure excellent guest service daily, while managing the restaurant's operations as if you owned it.

Requirements

  • The ideal candidate would be covering our Douglas Stores.
  • As a Shift Runner you will be providing direct support to the Restaurant General Manager.
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • Our Shift Runners have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • We like to think of our people as the 12th secret ingredient of our famous recipe.
  • As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.
  • It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too).
  • We do things the right way.
  • It isn’t always easy, but it’s always better.
  • We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family.
  • It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table.
  • All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends.
  • It’s what the Colonel would do.

Responsibilities

  • As a Shift Runner you will be providing direct support to the Restaurant General Manager.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

FAQs

What is the primary responsibility of a Shift Runner at KFC Galway?

The primary responsibility of a Shift Runner is to provide direct support to the Restaurant General Manager and to help lead the restaurant team in delivering great service to guests.

What kind of backgrounds do Shift Runners typically have?

Shift Runners come from a variety of backgrounds, including supermarkets, pubs, high street retailers, and banks.

What is the restaurant culture at KFC?

The restaurant culture at KFC is centered around treating team members like family and guests like friends, emphasizing hard work, southern hospitality, and inclusivity.

What qualities are KFC looking for in a Shift Runner?

KFC is looking for authentic brand ambassadors who are passionate about the brand, enjoy working with people, and can provide on-the-job training to help their team excel.

What does it mean to have a ‘seat at the Colonel’s table’?

Having a ‘seat at the Colonel’s table’ means being welcomed into the KFC family and contributing to a positive and inclusive restaurant environment.

How important is team training for the Shift Runner role?

Team training is very important for the Shift Runner role, as they are expected to help the team be their best selves through daily on-the-job training and support.

Is experience in the fast-food industry necessary to apply for this position?

No, experience in the fast-food industry is not necessary; KFC values diverse work backgrounds and is open to candidates from various industries.

How does KFC define success in this role?

Success in the Shift Runner role is defined by the ability to run the restaurant effectively in partnership with the RGM, ensure excellent guest service, and support team members in their development.

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KFC

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.