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Team Manager – Twilight/Out of Hours

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Waitrose & Partners

22d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must have experience supervising a team in a fast-paced, customer-focused environment, ensuring high availability, exceptional merchandising, and efficient store operations.
  • You will lead and motivate a team, manage store operations, optimize sales and customer satisfaction, ensure high availability and merchandising standards, and foster continuous learning.

Requirements

  • You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You'll take responsibility for the operational activity.
  • Required essential experience skills and qualifications:
  • Experience of supervising a team in a fast-moving, customer focused environment

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • It's an ethos each and every Partner works by and you'll carry into your own role too.
  • As a Team Manager you'll be responsible for influencing, motivating and guiding a team whilst driving the shop forward.
  • You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.
  • You'll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience.
  • At times you'll manage the entire day to day operation to optimise sales, profitability, customer satisfaction and minimising wastage.
  • Equally you'll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.
  • You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation.
  • You'll take responsibility for the operational activity.

FAQs

What is the primary responsibility of a Team Manager in this role?

The primary responsibility of a Team Manager is to influence, motivate, and guide a team while driving the shop forward to ensure exceptional customer service and overall shop performance.

What experience is required for this role?

Experience in supervising a team in a fast-moving, customer-focused environment is required for this role.

What benefits does the Partnership offer to employees?

The Partnership offers a 25% discount at John Lewis, 20% at Waitrose, a competitive pension scheme with matched contributions, an excellent work-life balance, flexible working options, and a market-leading equal parenthood leave policy.

Are there any background checks required for this position?

Yes, all successful candidates will undergo a 5-year reference check, a 5-year financial probity check, and a DBS check carried out by a third-party registered body.

Is there a possibility for the job posting to close early?

Yes, the vacancy may close early if a high volume of applications is received, so it is recommended to apply early.

Can I print the job description for my reference?

Yes, you can print off the job description for your reference.

Do I need to submit an up-to-date CV with my application?

Yes, it is important to ensure you have an up-to-date CV when making your application.

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Waitrose & Partners

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.