FAQs
What is the primary purpose of the Team Manager position at John Lewis Partnership?
The primary purpose of the Team Manager position is to influence, motivate, and guide a team to enhance the overall performance of the shop while ensuring exceptional customer service and operational efficiency.
What are the key responsibilities of the Team Manager?
The key responsibilities include overseeing the shop floor, managing day-to-day operations, optimising sales and profitability, maintaining high levels of availability and merchandising standards, and promoting a culture of continuous learning within the team.
What essential experience is required for this position?
Candidates must have experience supervising a team in a fast-moving, customer-focused environment.
What unique benefits package does John Lewis Partnership offer its Partners?
The benefits package includes staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning opportunities, and access to exclusive Partnership hotels.
Where might the successful candidate be trained for this position?
The successful candidate could be based in a number of Yorkshire branches during training before their permanent appointment.
What pre-employment screening is required for this role?
The role is subject to a 2-year reference check and all successful candidates will undergo a DBS check through a third-party registered body.
Is it important to apply early for this job?
Yes, it is recommended to apply early as the company occasionally closes vacancies early if a high volume of applications is received.
What should candidates ensure before making their application?
Candidates should ensure they have an up-to-date CV and may want to print off the job description for their reference.
Why is delivering exceptional customer service important for this role?
Delivering exceptional customer service is crucial for fostering customer satisfaction, which in turn drives sales, supports brand reputation, and contributes to the overall success of the shop.
How does this role contribute to the overall ethos of the John Lewis Partnership?
This role embodies the Partnership's ethos of continuously improving operations for a happier business, which ultimately supports happier people and leads to a happier world.