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Team Member

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Homebase

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Belfast

AI generated summary

  • You don't need retail experience, but a willingness to learn is essential. Enjoy benefits like discounts, holiday allowance, wellbeing support, and growth opportunities.
  • You will ensure customers have a great experience, maintain a clean store, assist in the garden center, and provide exceptional service while learning about products and working as a team.

Requirements

  • What we’re looking for:
  • - If you have experience with retail then GREAT but that’s not essential!
  • What can we offer you in return?
  • Making your pay go further
  • - 20% team member discount for Homebase and Bathstore when shopping in-store and online, available from your very first day with us
  • - Perm team members are given the opportunity to enhance their pay through our fantastic, discretionary bonus plan
  • - Our Hapi To Be Home wellbeing portal helps you save money on everything from your weekly food shop to a fun night out with friends and family
  • Supporting your wellbeing
  • - Holiday starting from 22 days plus bank holidays (pro-rata)
  • - Our Team Member Assistance Program offers a suite of tools to support a healthier and happier life, including access to our 24-hour confidential helpline and access to the ‘My Healthy Advantage Wellbeing App’
  • Always growing together
  • - We'll offer you learning and development opportunities to give you the tools to do your job and there is also the opportunity to earn recognised qualifications from City and Guilds and to gain apprenticeship qualifications to enhance/develop you in your role or career with us
  • - Our monthly Lunch and Learn sessions will help you grow with talks from external and internal speakers

Responsibilities

  • - You will be helping to make sure our customers have a great experience and helping our stores to stay full, clean, and tidy
  • - Every day you’ll be speaking with and helping our customers within the garden center, so it’s important that you offer every person that walks through our doors the exceptional customer service they have come to expect from us.
  • - To us, having the right attitude means always demonstrating your passion and enthusiasm for home and garden and being knowledgeable about our products and stock.
  • - We don’t expect you to know everything on day one but we do expect you to want to learn, to work as a part of a team, to strive to become as good at your job as you possibly can be and always try your hardest to offer the best customer service.

FAQs

What is the salary for the Team Member position?

The salary is the National Living Wage plus fantastic bonus earning potential.

How many hours will I work as a Team Member?

The contract is for up to 24 hours per week, typically across 2-3 days, with flexible working options available.

Is prior retail experience required for this role?

No, prior retail experience is not essential, although it is a plus. A positive attitude and willingness to learn are more important.

What kind of training will I receive?

You will receive fantastic training to help you learn about the products and customer service, ensuring you can do your job effectively.

Is there a team member discount available?

Yes, team members receive a 20% discount at Homebase and Bathstore when shopping in-store and online, available from your first day.

What benefits are offered related to well-being?

Benefits include a holiday starting from 22 days plus bank holidays (pro-rata) and access to the Team Member Assistance Program for support with a healthier and happier life.

Will there be opportunities for growth and development?

Yes, there will be learning and development opportunities, including recognized qualifications from City and Guilds and apprenticeship programs, as well as monthly Lunch and Learn sessions.

How do I apply for this position?

If you think you have what it takes, click the 'Apply' button to submit your application.

What is the main focus of the Team Member role?

The main focus is to ensure customers have a great experience, and to help keep the store clean, full, and tidy.

Can I expect to work flexible hours?

Yes, flexible working options may be available depending on the needs of the store and your availability.

Homebase

Travel & Leisure
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Homebase is a UK-based home improvement and garden retailer. The company offers a wide range of products for home and garden renovation, including furniture, DIY supplies, paint, and homewares. Homebase aims to provide customers with quality products and expert advice to help them create and maintain their ideal living spaces. The company's purpose is to inspire and support customers in transforming their homes and gardens, ensuring they have access to everything they need for their projects.