FAQs
What are the typical working hours for a Team Member at Hollywood Bowl Group?
The typical working hours vary, with shifts from 9am to midnight, including weekday AM (09.00 - 17.00), weekday PM (17.00 - 00.00), weekend AM (09.00 - 18.00), and weekend PM (16.00 - 01.00).
Is prior experience required for this position?
No prior experience is required, but great customer service skills and the ability to work in a fast-paced environment are essential.
Are there opportunities for career advancement?
Yes, there are ongoing training and development opportunities, including access to apprenticeship programmes and in-house management training programmes.
What benefits do Team Members receive?
Team Members receive benefits such as extra pay for hours worked, free game vouchers, discounts on food and drink, and access to an Employee Assistance Programme, among others.
Can I work flexible hours?
Yes, flexibility with working hours and shift patterns is important, especially during busy times such as evenings, weekends, and public holidays.
Do Team Members have to work in multiple areas of the center?
Yes, Team Members are trained across all key areas of the center, including reception, hosting parties, and serving food and drinks.
Is there a dress code for Team Members?
The dress code is typically determined by the Hollywood Bowl Group, and Team Members are expected to present themselves in a professional manner while on shift.
What age requirement is there for Team Members?
Team Members must meet the minimum legal working age, and those under 18 may be expected to work until midnight but no later.
Will I receive training when I start?
Yes, a thorough induction and ongoing training will be provided to set you up for success in your role.
What types of tasks will I be doing as a Team Member?
You will be welcoming customers, hosting parties, serving food and drinks, and supporting various functions within the center as needed.