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Team Member - Tills & Grocery

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have excellent customer service skills, a passion for food and health, a strong understanding of hygiene practices, and retail experience preferred but not essential.
  • You will engage customers, educate them on products, process transactions, uphold hygiene standards, and collaborate with the team to complete daily tasks across various areas.

Requirements

  • Excellent customer service skills & willingness to learn.
  • Passionate about food, health and well-being.
  • Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
  • Previous experience in retail preferred but not essential.

Responsibilities

  • Make every customer experience fun, educational and rewarding.
  • Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
  • Serve customers at till points, process cash and card transactions.
  • Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
  • Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.

FAQs

What are the main responsibilities of a Team Member in the Tills & Grocery department?

As a Team Member, your primary responsibilities include serving customers at the till, processing transactions, providing knowledgeable guidance on organic and natural products, maintaining high standards of food hygiene, and collaborating with your team to complete daily tasks.

What skills are required for this position?

The position requires excellent customer service skills, a willingness to learn, a passion for food, health, and well-being, and a strong understanding of food hygiene and health and safety practices.

Is previous retail experience necessary for this role?

Previous experience in retail is preferred but not essential; the willingness to learn and provide excellent customer service is key.

What benefits do employees receive?

Employees receive a 35% colleague discount across all stores, excellent career development opportunities, 28 days of holiday per year (pro-rata), access to a salary sacrifice scheme for discounted bikes and Apple products, discounted life assurance, dental and travel insurance, and a Company Pension Scheme.

What is the company culture at Planet Organic?

Planet Organic believes in promoting health for their communities, prioritizing sustainable and ethical business practices, and providing trusted organic and natural products along with expert advice to customers.

How does Planet Organic ensure a safe working environment?

Employees are expected to maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment within the store.

Are there opportunities for career advancement within the company?

Yes, there are excellent opportunities for career development and progression available for employees at Planet Organic.

What type of products will I be working with?

You will be working with organic, natural, and sustainable products that are designed to promote health and well-being within the community.

The original organic supermarket, where good advice and hand-selected produce has always been part of the service.

Retail & Consumer Goods
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

Planet Organic is a retailer focused on offering a wide range of organic and natural products, including groceries, health and beauty items, and supplements. Their ultimate mission is to promote healthier lifestyles by providing high-quality, sustainable, and ethically sourced products. The company's purpose is to support the well-being of their customers and the environment, fostering a community centred around health, sustainability, and organic living.