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Team Member - Tills & Grocery - Part Time

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Planet Organic Ltd

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You need excellent customer service skills, a passion for food and health, knowledge of food hygiene, and preferably some retail experience. Willingness to learn is essential.
  • You will create a positive customer experience, assist with product knowledge, process transactions, uphold hygiene standards, and collaborate with the team on daily tasks.

Requirements

  • Excellent customer service skills & willingness to learn.
  • Passionate about food, health and well-being.
  • Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
  • Previous experience in retail preferred but not essential.

Responsibilities

  • Make every customer experience fun, educational and rewarding.
  • Familiarise yourself with the products sold in store, be able to direct customers in store, and describe the benefits of organic and natural products.
  • Serve customers at till points, process cash and card transactions.
  • Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
  • Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.

FAQs

What are the primary responsibilities of a Team Member in the Tills & Grocery department?

The primary responsibilities include serving customers at the till, processing transactions, providing knowledgeable guidance on organic and natural products, maintaining high standards of food hygiene, and collaborating with the team to complete daily tasks.

Is previous experience in retail necessary for this position?

Previous experience in retail is preferred but not essential.

What kind of skills are important for this job?

Excellent customer service skills, a willingness to learn, a passion for food, health and well-being, and a strong understanding of food hygiene and health and safety practices are important for this job.

What benefits do employees receive working at Planet Organic?

Employees receive a 35% colleague discount across all stores, excellent career development opportunities, 28 days of holiday per year (pro-rata), access to a salary sacrifice scheme, discounted life assurance, dental and travel insurance, and a Company Pension Scheme.

What is the company culture like at Planet Organic?

Planet Organic believes in health for communities, promoting organic, natural, and sustainable products, and acting sustainably and ethically as a business, creating a supportive and engaged environment for both customers and employees.

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Planet Organic Ltd

The original organic supermarket, where good advice and hand-selected produce has always been part of the service.

Retail & Consumer Goods
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

Planet Organic is a retailer focused on offering a wide range of organic and natural products, including groceries, health and beauty items, and supplements. Their ultimate mission is to promote healthier lifestyles by providing high-quality, sustainable, and ethically sourced products. The company's purpose is to support the well-being of their customers and the environment, fostering a community centred around health, sustainability, and organic living.