Logo of Huzzle

Home

Matches

Explore

Manage

Technical Operations Coordinator - San Jose

image

Roku

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
  • San Jose

Requirements

  • 1 year of relevant technical experience in video or related technology disciplines
  • Ability to troubleshoot and resolve issues and work with engineering and business owners
  • Resolve problems independently and follow documented escalation procedures
  • Comfortable and adaptable in a fast-paced, dynamic work environment
  • Interface with internal and external customers in a polite, positive, and professional manner.
  • Detail-oriented, analytical, methodical, and committed to driving quality forward
  • Familiar with the Entertainment industry (or being a fan of movie/TV) is a plus
  • Willing to work flexible hours including nights and/or Weekends
  • Bachelor's Degree or relevant work experience required

Responsibilities

  • Prioritize issues for engineering to resolve and facilitate communication to operational and business stakeholders
  • Work with the broader technical operations team to maintain The Roku Channel (TRC) and its component
  • Work with cross-functional teams to resolve day-to-day issues with the TRC Channel
  • Support and maintenance of the TRC infrastructure

FAQs

What is the main responsibility of a Technical Operations Coordinator at Roku?

The main responsibility of a Technical Operations Coordinator at Roku is to prioritize issues for engineering to resolve and facilitate communication to operational and business stakeholders, as well as work with cross-functional teams to resolve day-to-day issues with The Roku Channel (TRC).

What qualifications are required for this role?

Qualifications for this role include 1 year of relevant technical experience in video or related technology disciplines, ability to troubleshoot and resolve issues, comfort in a fast-paced work environment, familiarity with the Entertainment industry, and a Bachelor's Degree or relevant work experience.

Is it necessary to work flexible hours, including nights and weekends?

Yes, the successful candidate for this Technical Operations Coordinator role at Roku will need to be willing to work flexible hours, including nights and weekends.

What kind of skills are important for a Technical Operations Coordinator at Roku?

Important skills for this role include strong problem-solving abilities, ability to work independently and follow escalation procedures, adaptability in a dynamic work environment, excellent communication skills, attention to detail, and commitment to quality. Familiarity with the entertainment industry is also a plus.

Roku

Amazing Individuals. Unstoppable Team.

Entertainment & Media
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

With the #1 platform for streaming television in the U.S., Roku wants to revolutionize the way the world watches TV. Our Roku-branded TVs, Roku TV models, Smart Home system, streaming players, audio equipment, and the purpose-built operating system that powers it all can turn any home into a home theater, with seamless integration of hardware and software. Our commitment to our users extends to our brand studio, which creates innovative Roku Originals exclusively for The Roku Channel, a free channel that reaches approximately 80 million households in the U.S. and Mexico. Join us and you'll have the chance to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.