FAQs
What is the main focus of the Technical Presales Specialist role?
The main focus of the Technical Presales Specialist role is to work with the VMware/Lenovo technologies, serving as a subject matter expert to define less complex solutions and projects for partners.
What are the main responsibilities of this position?
The main responsibilities include supporting the design and configuration of vendor solutions, generating accurate bill of materials, responding to queries or customer care issues, educating internal and external audiences about products/technologies, and understanding vendor promotions.
What qualifications are required for this position?
The position requires 2-3 years of experience, relevant experience in Lenovo/VMware technologies, fluency in Italian, conversational English, effective communication skills, strong attention to detail, and IT industry knowledge is desirable.
Is experience in the IT industry necessary for this role?
While not mandatory, having IT industry knowledge, particularly regarding channel, vendors, competition, and end users, is desirable.
Are there opportunities for training and professional development?
Yes, TD SYNNEX values continuous learning and provides a clear progression plan with access to formal programs on leadership and professional development, as well as various on-demand courses.
What is the work schedule for this position?
The position offers a hybrid work schedule, with 2 days at the office and 3 days at home.
What benefits are offered to employees in this role?
Employees receive comprehensive benefits including health insurance, elective benefits tailored to their country, and support for financial, physical, and mental well-being.
Does TD SYNNEX promote diversity and inclusion in the workplace?
Yes, TD SYNNEX promotes diversity, equity, and inclusion and encourages a workforce that celebrates global diversity through inclusive education and equitable growth opportunities.
What should I do if I don't meet every single requirement for the job?
If you don't meet every single requirement, you are still encouraged to apply, as TD SYNNEX values diverse qualifications and experiences.
Is there a team-oriented culture at TD SYNNEX?
Yes, the company promotes a team-oriented culture where employees can connect with their community, participate in peer-led inclusive activities, and benefit from networking opportunities within their onboarding program.