Logo of Huzzle

Find 52,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Technical Service Specialist (f/m/d)

image

ABB

2mo ago

  • Job
    Full-time
    Junior Level
  • Germany
    Remote

AI generated summary

  • You have 2+ years in technical support, experience with gas analyzers, a relevant degree, and fluency in German and English. Salesforce knowledge and strong presentation skills are a plus.
  • You will provide technical support, perform service training, assist with maintenance and troubleshooting, and collaborate on development projects to ensure quality service for gas analyzers.

Requirements

  • You are highly skilled in servicing, maintaining, commissioning, and repairing gas analysers, with hands-on experience in the industry.
  • You have at least 2 years of experience in technical support, working as a Technical Support Engineer or as a field technician, ideally with expertise in gas analyzers.
  • You have ideally some experience in Salesforce and possess strong presentation skills, with a collaborative and solution-focused mindset.
  • A completed degree, apprenticeship, or technician qualification in electrical engineering, mechatronics, chemistry, or a related field is required.
  • You are at ease communicating fluently in both German and English.

Responsibilities

  • In this role, you will have the opportunity to ensure that service activities are carried out effectively according to ABB's standard processes, quality standards and safety guidelines to the satisfaction of our customers.
  • On a daily basis, you will support routine maintenance, provide remote technical support and act as a technical point of contact.
  • You will also demonstrate your expertise by proactively working with customers and ABB teams to ensure customer needs are met and service quality is maintained.
  • This role contributes to the Analytical Measurement business at our Frankfurt location.
  • Key stakeholders include both internal and external customers, ensuring high quality support and service for our continuous gas analyser products.
  • You will be mainly accountable for:
  • Providing technical support for ABB technicians and channel partners for service tasks such as installation, commissioning, routine maintenance, and troubleshooting technical issues through remote support across various service categories.
  • Performing ABB service training as technical expert to teach ABB technicians, channel partners and customers on the functioning and handling of ABB gas analyzers.
  • Taking part in development projects as a link between development and technical service to prioritize service interests at an early development stage.
  • Join a forward-thinking team where every day brings new challenges and opportunities for growth.
  • In this role, you will tackle a wide range of technical tasks, contribute to the development of new products and services, and continually develop your expertise in a dynamic environment.

FAQs

What are the main responsibilities of a Technical Service Specialist at ABB?

The main responsibilities include providing technical support for service tasks, performing ABB service training, and participating in development projects to prioritize service interests.

What qualifications are required for this position?

A completed degree, apprenticeship, or technician qualification in electrical engineering, mechatronics, chemistry, or a related field is required, along with at least 2 years of experience in technical support or as a field technician, ideally with gas analyzers.

Is fluency in languages required for this role?

Yes, fluency in both German and English is required for effective communication in this role.

What kind of training will be provided to new employees?

ABB offers a personal, practice-oriented induction program to help new employees acquire the confidence needed to work independently and self-reliantly within their assigned area.

What is the work environment like at ABB?

The work environment at ABB is described as supportive and solution-driven, encouraging continuous improvement and collaboration within a highly motivated team.

Are there opportunities for career development at ABB?

Yes, ABB supports individual career development with targeted training measures and offers a wide range of career development opportunities.

What benefits does ABB offer to its employees?

Benefits include a retirement plan, Employee Assistance Program, flexible work practices, and a wellbeing program.

Who should apply for this Technical Service Specialist position?

Individuals with strong servicing skills, experience in technical support, and a collaborative mindset, particularly those with expertise in gas analyzers, are encouraged to apply.

How can I submit my application for the job?

Interested candidates can submit their complete application through ABB's online application tool.

Is there a preference for candidates with disabilities during the hiring process?

Yes, people with severe disabilities and their equals are given preference in the case of equal suitability.

We energize the transformation of society and industry to achieve a more productive, sustainable future

Manufacturing & Electronics
Industry
10,001+
Employees
1988
Founded Year

Mission & Purpose

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation.

Culture & Values

  • Courage

    ​​​​​​​Take action and manage consequences. Speak up and ask for help. Take calculated risks to create success

  • Care

    Take care of our customers, our people and the environment. Respect and value differences. Do what is right and act with integrity

  • Curiosity

    Believe there is always a better way. Lead with technologies and innovations. Learn from failures and successes

  • Collaboration

    Believe smart people collaborate Build on each other’s strengths and success Partner with our customers