FAQs
What is the main responsibility of a Technical Support Engineer at Siemens Energy?
The Technical Support Engineer is responsible for supporting the operation and maintenance of Combined Cycle plants by resolving immediate operational concerns, collaborating with engineering teams, and ensuring the facilities are running at optimum availability, reliability, and performance.
What types of challenges might a Technical Support Engineer encounter?
A Technical Support Engineer may encounter various operational challenges, including forced outages, design or maintenance issues, and the need to quickly develop strategies to address unexpected technical problems at plants located in different regions.
What qualifications are required for this role?
Candidates should possess a BS/BA in Engineering, Physics/Thermodynamics, Materials Science, or Computer Science, along with at least 5 years of experience in power plant operation and maintenance or related fields.
Is familiarity with specific technologies or systems required for this job?
Yes, candidates should have familiarity with large gas turbines, steam turbines, P&IDs, electrical schematics, control logic, and Siemens Energy tools such as T3000 and PCM. Knowledge of maintenance methodologies and Mainsaver CMMS software is also advantageous.
What are some essential skills a Technical Support Engineer should have?
Essential skills include the ability to work independently with a motivated self-starter attitude, a strong comprehension of engineering drawings, the ability to take ownership of issues, and the capacity to collaborate with various engineering teams.
What are the physical requirements of the position?
The position requires the ability to sit or stand for extended periods, climb stairs or ladders, and occasionally enter confined spaces. Protective equipment must be worn while on-site.
What is the expected work schedule for this role?
The position may require extended working hours and varied shifts, including weekends and holidays based on project needs and plant conditions.
Is travel involved in this job?
Yes, the role includes up to 25% travel, which may involve onsite presence during scheduled and forced outages, special projects, and customer meetings, often on short notice.
What kind of support does Siemens Energy provide for employee development?
Siemens Energy offers career growth and development opportunities, a supportive work culture, and comprehensive health and wellness benefits as part of its commitment to employee development.
How does Siemens Energy ensure a diverse and inclusive work environment?
Siemens Energy celebrates diversity and fosters an inclusive culture by embracing people of different ethnic backgrounds, genders, ages, religions, identities, and disabilities, ensuring that all individuals are valued and treated fairly.