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Technical Support Engineer

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  • Job
    Full-time
    Senior Level
  • Engineering
  • Orlando

Requirements

  • BS/BA in Engineering, Physics/Thermodynamics, Materials Science or Computer Science related fields, or equivalent combination of education and experience.
  • 5+ years of successful experience in power plant Operation and maintenance or combined cycle power plant design/engineering/commissioning/ field services.
  • Motivated self-starter that can identify and complete tasks with minimal direction. Standout colleague with a “can do” attitude!
  • Comprehension of P&IDs, Electrical schematics, Control logic, and other engineering drawings typical for power plants.
  • Familiarity with Large Gas turbines, Steam Turbines, and the associated ancillary equipment (preferably Siemens-supplied).
  • Knowledge of plant equipment maintenance methodologies will train in Mainsaver CMMS software application.
  • Physical requirements include sitting/standing and the possibility of working on feet for 12-hour periods. Requires stair and ladder climbing and on occasion entering a confined space. Protective equipment must be worn while on sites (e.g., hard hats, safety glasses, air masks, ear protection, etc.).
  • The position occasionally requires extended working hours and varied shifts with the possibility of weekend and holiday work, as required by accessibility to personnel, equipment, and plant conditions.
  • Up to 25% travel including onsite presence during scheduled and forced outages, special projects, and customer meetings. May be short notice before travel.
  • Understanding of, and experience in, large rotating equipment, Steam and Gas Turbines, Generators, DCS systems associated with Electrical, Instrumentation, and Control systems, Mechanical systems, heat exchangers, Water treatment plants, Cooling tower systems maintenance systems (planned and corrective)
  • Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

Responsibilities

  • Act as a resource for plant O&M management to resolve immediate operational concerns, forced outages, or similar events.
  • Collaborate with the various Siemens engineering groups to ensure successful resolution to design/maintenance/operational issues identified at O&M facilities.
  • Take ownership and follow issues to closure and successful resolution.
  • Review recommended product modifications and improvements for cost-effective applications at O&M facilities.
  • Use the Siemens Energy tools and systems such as T3000, PCM, etc. to resolve the technical and engineering issues in a timely manner at the plants.
  • Advocate and develop innovative ideas and solutions for your assigned plants and the fleet.
  • Lead the mobilization of new O&M contracts by preparing CMMS plant maintenance databases and developing maintenance plans and strategies using industrial (best) standard processes.

FAQs

What is the main responsibility of a Technical Support Engineer at Siemens Energy?

The Technical Support Engineer is responsible for supporting the operation and maintenance of Combined Cycle plants by resolving immediate operational concerns, collaborating with engineering teams, and ensuring the facilities are running at optimum availability, reliability, and performance.

What types of challenges might a Technical Support Engineer encounter?

A Technical Support Engineer may encounter various operational challenges, including forced outages, design or maintenance issues, and the need to quickly develop strategies to address unexpected technical problems at plants located in different regions.

What qualifications are required for this role?

Candidates should possess a BS/BA in Engineering, Physics/Thermodynamics, Materials Science, or Computer Science, along with at least 5 years of experience in power plant operation and maintenance or related fields.

Is familiarity with specific technologies or systems required for this job?

Yes, candidates should have familiarity with large gas turbines, steam turbines, P&IDs, electrical schematics, control logic, and Siemens Energy tools such as T3000 and PCM. Knowledge of maintenance methodologies and Mainsaver CMMS software is also advantageous.

What are some essential skills a Technical Support Engineer should have?

Essential skills include the ability to work independently with a motivated self-starter attitude, a strong comprehension of engineering drawings, the ability to take ownership of issues, and the capacity to collaborate with various engineering teams.

What are the physical requirements of the position?

The position requires the ability to sit or stand for extended periods, climb stairs or ladders, and occasionally enter confined spaces. Protective equipment must be worn while on-site.

What is the expected work schedule for this role?

The position may require extended working hours and varied shifts, including weekends and holidays based on project needs and plant conditions.

Is travel involved in this job?

Yes, the role includes up to 25% travel, which may involve onsite presence during scheduled and forced outages, special projects, and customer meetings, often on short notice.

What kind of support does Siemens Energy provide for employee development?

Siemens Energy offers career growth and development opportunities, a supportive work culture, and comprehensive health and wellness benefits as part of its commitment to employee development.

How does Siemens Energy ensure a diverse and inclusive work environment?

Siemens Energy celebrates diversity and fosters an inclusive culture by embracing people of different ethnic backgrounds, genders, ages, religions, identities, and disabilities, ensuring that all individuals are valued and treated fairly.

We are 91,000 employees determined to be part of the world’s most valued energy technology company. We are #TeamPurple.

Energy
Industry
10,001+
Employees
2020
Founded Year

Mission & Purpose

Siemens Energy is one of the world’s leading energy technology companies. The company works with its customers and partners on energy systems for the future, thus supporting the transition to a more sustainable world. With its portfolio of products, solutions and services, Siemens Energy covers almost the entire energy value chain – from power generation and transmission to storage. The portfolio includes conventional and renewable energy technology, such as gas and steam turbines, hybrid power plants operated with hydrogen, and power generators and transformers. A majority stake in the wind power subsidiary Siemens Gamesa Renewable Energy (SGRE) makes Siemens Energy a global market leader for renewable energies. An estimated one-sixth of the electricity generated worldwide is based on technologies from Siemens Energy. Siemens Energy employs 94,000 people worldwide in more than 90 countries and generated revenue of around €29 billion in fiscal year 2022. Siemens Energy is a trademark licensed by Siemens AG