FAQs
What is the primary responsibility of the Technical Writer in this role?
The primary responsibility is to create a comprehensive documentation package for each of the services solution offerings, which includes various artifacts like work breakdown structures, product descriptions, and work instructions.
What types of documentation will the Technical Writer be expected to create?
The Technical Writer will create various types of product and project documentation including technical content, user and installation material, release documentation, design documentation, and test cases.
What qualifications are required for this position?
Candidates should have a Bachelor's Degree, 3 to 5 years of experience in technical writing or documentation for complex software systems, and preferably an engineering degree with experience in developing enterprise-level documentation.
Are there specific software tools that the Technical Writer should be proficient in?
Yes, the Technical Writer should be proficient in advanced Microsoft Word, AsciiDocs or Markdown-based documentation systems, and familiar with static site generators like Antora, Jekyll, or MkDocs.
Will the Technical Writer work collaboratively with other team members?
Yes, the Technical Writer is expected to collaborate with stakeholders, subject matter experts, and team members to produce high-quality technical documentation.
Is there any specific methodology that the Technical Writer should understand?
The Technical Writer should have a clear understanding of Lean, Agile, and XP software development processes and their application to projects.
What personal attributes are necessary for success in this role?
Important personal attributes include the ability to collaborate effectively, proactively identify and remove obstacles, take initiative, think critically, and manage risk.
Is prior experience in the software solution documentation domain required?
Yes, understanding and prior experience with the software solution documentation domain is required, along with strong skills in breaking down software processes into tasks for targeted user documentation.
Will there be opportunities for professional growth in this role?
Yes, the role offers opportunities to learn new technologies and develop skills in technical writing, collaborating with diverse teams, and contributing to important documentation projects.
Is relocation assistance provided for this position?
Yes, relocation assistance is provided for candidates who require it.