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Technician (Fibre Drop)

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Engineering
  • Victoria

AI generated summary

  • You need client service passion, strong mechanical skills, precision, ability to work at 30 feet, manage physical tasks, operate tools, normal color vision, and fluency in English.
  • You will provide excellent customer service, access aerial locations, connect fiber optic cables, maintain equipment, troubleshoot issues, and uphold safety and quality standards in all conditions.

Requirements

  • * Passion for client service
  • * Strong mechanical and analytical ability
  • * Ability to do fine, precise work with their hands
  • * Must be able to work at height of 30 feet
  • * Ability to manage a physically demanding workload
  • * Proficient in operating hand and power tools, and test equipment
  • * Normal color vision to work with color-coded wiring
  • * Fluent in English

Responsibilities

  • Providing unparalleled customer service excellence
  • Use ladders or bucket trucks to access aerial locations
  • Accessing Fiber Optic Terminals to connect cables
  • Adhering to existing practices and standards to ensure consistent quality
  • Operate equipment and vehicle in a safe manner
  • Ensure vehicle and test equipment are maintained in excellent working condition
  • Trouble shoot technical issues swiftly and accurately
  • Work indoors and outdoors in all weather conditions
  • Work in enclosed spaces and aloft
  • Perform other duties as requested, directed or assigned
  • Enhancing Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishment
  • Adhere to and promote the environmental, health & safety policies of AFL

FAQs

What is the primary focus of the Technician (Fibre Drop) role?

The primary focus of the Technician (Fibre Drop) role is to provide exceptional customer service while installing and connecting fiber optic cables, ensuring quality and safety standards are met.

Is experience in the fiber optics industry necessary for this position?

While specific experience in the fiber optics industry is beneficial, strong mechanical and analytical abilities are essential, along with a passion for client service.

What kind of working conditions can I expect in this job?

The working conditions are physically demanding and entail working outdoors in various weather situations, at heights up to 30 feet, and potentially in enclosed spaces.

What tools will I be required to use as part of my job?

You will be required to proficiently operate hand and power tools, as well as test equipment necessary for fiber optic installations.

What kind of training or advancement opportunities does AFL provide to its employees?

AFL enthusiastically supports learning and advancement opportunities for team members, helping them grow both personally and professionally.

What is the schedule like for this position?

The work hours vary and may include various shifts such as morning, evening, weekend, and statutory holidays, and travel may be required.

Is there any requirement regarding color vision?

Yes, normal color vision is required to work with color-coded wiring effectively.

Are employees eligible for benefits?

Yes, employees are eligible to participate in an extensive Total Rewards Program, which includes Extended Health and Dental, Vision Care, Life Insurance, RRSP matching, and more.

Does AFL promote an inclusive work environment?

Yes, AFL is an equal opportunity employer committed to accessible, inclusive employment.

Will I have to work independently or as part of a team?

The role requires strong team player skills, as well as the ability to work independently under limited supervision when necessary.

At AFL, We Connect™.

Telecommunications
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

AFL connects people and solutions to the communities we serve We manufacture, engineer and install the fiber optic products and equipment that communications providers need to provide quad-play solutions to their customers. Our extensive experience in both design and application crosses all markets, from Telco, Broadband and Wireless, to Electric Utility, OEM, Enterprise and Private Networks, among others. AFL believes in the well-being of our associates. From being environmentally-conscious to ensuring a healthy and safe working environment, AFL invests in its associates. Additionally, we proactively engage with our communities with grants, team engagement projects and environmental initiatives.