Teller

Community Bank, N.A.

Oct 4

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Banking & Finance
Plattsburgh

Requirements

High School Diploma or GED Required
All applicants must be 18 years of age or older
Travel is required to surrounding branches as needed
Basic math and computer skills
Documentation skills with attention to detail
Professional and friendly interpersonal and communication skills
Clear thinking and ability to stay focused
Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
Prior customer service skills preferred

Responsibilities

A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly
Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
Ability to understand direction and adhere to established policies and procedures
Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner

FAQs

What is the work schedule for the Teller position?

The Teller position requires 32 hours per week.

What qualifications do I need to apply for the Teller position?

Applicants must have a High School Diploma or GED and must be 18 years of age or older.

Is prior experience in customer service required for this job?

While prior customer service skills are preferred, they are not strictly required to apply for the position.

What is the compensation range for the Teller position?

The compensation for the Teller position ranges from USD $16.50 to USD $21.53 per hour, commensurate with experience.

What benefits does the company offer?

The company offers benefits including 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, a 401K with generous match, Pension, Tuition Reimbursement, and banking discounts.

Are there any physical requirements for the job?

Yes, employees may be required to stand, walk, or sit, use hands and fingers, and occasionally lift or move up to 25 pounds.

Does this position require travel to other branches?

Yes, travel to surrounding branches is required as needed.

Is training provided for this role?

Yes, training is provided, and ongoing compliance with policies and regulations is expected.

What are the essential responsibilities of a Teller?

Essential responsibilities include handling financial transactions, providing quality customer service, listening for sales opportunities, and ensuring accurate cash balancing.

What core values must a Teller demonstrate?

A Teller must consistently demonstrate a strong work ethic, integrity, respect for others, responsibility, transparency, and humility.

Community Bank, N.A.

Finance

Industry

1001-5000

Employees

Mission & Purpose

Community Bank System Inc. (NYSE:CBU) is a full-service financial institution with more than 225 customer locations across New York, Pennsylvania, Vermont and Massachusetts, where we’re known as Community Bank, N.A. With over $16.2 billion in assets, we have the resources to finance a wide range of personal, business banking and commercial business needs. Since 2012, Community Bank has consistently been named in the top 15 on Forbes’ list of Best Banks in America, twice reaching the No. 3 spot. Established in 1866, Community Bank empowers our more than 3,000 employees across 21 states to be decision makers at the local level, leveraging the strong personal relationships we have with our customers with their financial expertise to drive the best results. This gives our team the confidence to make those decisions, and our customers the comfort in knowing the person they work with every day is the person they need to talk to. We consistently invest in our communities through financial support, fundraisers and volunteer efforts, giving our employees the support to help make a difference. Whether it’s donating to local non-profit organizations or financing the businesses that give a community its identity, working together to make life better is what Community Bank is all about. Member FDIC. Equal Housing Lender. Our Diversity Council of more than 100 employees was created to make sure no one feels unheard, unseen or uninvited. Through that effort, we’ll foster a culture that doesn’t just accept diversity, but values it. For more info, visit cbna.com/diversity. Other subsidiaries within the Community Bank System Inc. family include: Community Bank Wealth Management: - Community Investment Services, Inc. - Community Bank Trust Services - The Carta Group - One Group Retirement Advisors - Nottingham Advisors, Inc. Partners: - Benefit Plans Administrative Services, LLC - OneGroup