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Temporary Custom Framing Manager

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Michaels Stores

Aug 9

  • Job
    Full-time
    Mid Level
  • Surrey
  • Quick Apply

AI generated summary

  • You need basic computer skills, retail management, and custom framing experience. Must lift heavy items and stand long hours in a climate-controlled store with some outdoor work.
  • You will lead a framing team, drive sales, ensure compliance with SOPs, manage inventory and safety, coach staff, assist customers, and support daily operations and talent development.

Requirements

  • Minimum Type of experience the job requires
  • Basic computer skills
  • Preferred Type of experience the job requires
  • Previous custom framing experience is preferred
  • Retail management experience
  • Experience leading a sales team
  • Physical Requirements
  • Regular bending, lifting, carrying, reaching and stretching
  • Ability to move throughout the store
  • Ability to remain standing for long periods of time
  • Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
  • Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
  • Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Responsibilities

  • - Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art.
  • - Drive custom framing sales.
  • - Assist customers in creating a memorable framing solution for their art.
  • - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
  • - Develop and coach the team selling behaviors.
  • - Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
  • - Achieve your KPI's and manage the framing team to achieve their role KPI's.
  • - Review sales and production workload and build plans and sales floor time for networking.
  • - Manage and execute the inventory management processes as assigned.
  • - Manage and execute shrink and safety programs.
  • - Serve as Manager on Duty (MOD).
  • - Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
  • - Partners with MOD's daily on the expectations of framing and other framers.
  • - Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.
  • - Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • - Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment.
  • - Acknowledge customers, help locate product and provide solutions.
  • - Assist with Omni channel processes.
  • - Other duties as assigned.

FAQs

What is the job title for this position?

The job title is Temporary Custom Framing Manager.

Where is the job location?

The job is located at the VAN-SURREY store in BC.

What are the major responsibilities of the Custom Framing Manager?

The major responsibilities include leading and coaching a team of framers, driving custom framing sales, ensuring adherence to Standard Operating Procedures (SOPs), managing the framing team's KPIs, and ensuring high-quality custom framing solutions for customers.

Is previous custom framing experience required for this position?

Previous custom framing experience is preferred, but not required.

What kind of work environment can I expect in this position?

The work environment is a public retail store setting with climate-controlled areas for customers, although some stock rooms may not be climate controlled.

What are the physical requirements for the role?

The role requires regular bending, lifting, carrying, reaching, stretching, and the ability to remain standing for extended periods. Lifting heavy boxes and accessing high shelves may also be required.

Are there any specific computer skills needed for this job?

Basic computer skills are required for this position.

What is the pay range for the Temporary Custom Framing Manager position?

The total base pay range for this position is $18.40 - $27.10.

What benefits are offered to Team Members in this position?

To review a comprehensive list of benefits, applicants can visit Michaels Benefits at MIKBenefits.com.

Will I need to work nights or weekends?

Yes, work hours may include nights, weekends, and early mornings.

Is training provided for new Team Members?

Yes, the Custom Framing Manager will assist with interviewing, onboarding, coaching, and training new Team Members.

Does the company have a policy on diversity and inclusion?

Yes, Michaels is an Equal Opportunity Employer and is committed to creating an inclusive environment for all Team Members and Makers.

What should I do if I need help performing job functions?

If you need help performing the functions of your job, you should contact your supervisor to discuss reasonable accommodations.

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Michaels Stores

Michaels. Everything to create anything.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.